Digital adoption insights

This dashboard provides insights into web application usage, helping organizations monitor adoption, engagement, and performance. It enables IT teams and management to optimize digital experiences by identifying the most and least used applications, tracking key page interactions, and analyzing user transactions.

Problem

Organizations lack visibility into how employees interact with web applications, leading to inefficient software investments, underutilized tools, and difficulties in troubleshooting digital experience issues.

IT teams struggle to optimize workflows without clear insights and ensure employees are using applications effectively.

Solution

By leveraging the Digital adoption insights dashboard, you can track application usage, analyze key pages and user transactions, and monitor employee engagement. This helps IT teams identify underutilized tools, optimize workflows, and proactively resolve adoption challenges.

Benefits and outcome

By implementing the "Digital adoption insights" dashboard, you:

• Improve visibility into application adoption and usage trends.

• Enhance employee engagement by identifying inefficiencies in software use.

• Optimize software investments by identifying underutilized applications.

• Reduce IT troubleshooting efforts with data-driven insights into transactions and interactions.

Getting started with Digital adoption insights

Configure and start using your packs by following these links:

• ​Usage guide: Digital adoption insights for standard users.

• ​Configuration guide: Digital adoption insights only accessible to users with an administrator role.