# Collaboration Experience

Collaboration Experience allows you to gain an immediate understanding of the audio and video quality of every Microsoft Teams and Zoom call in your organization. As a service owner, leverage alerts and high-level dashboards to detect and diagnose call quality degradations, while support teams perform drill-down actions into the details of sessions and device activities to troubleshoot issues.

* [Getting started with Collaboration Experience](/platform/user-guide/collaboration-experience/getting-started-with-collaboration-experience.md)
* [Using alerts for call quality issues](/platform/user-guide/collaboration-experience/using-alerts-for-call-quality-issues.md)
* [Using Collaboration Tools](/platform/user-guide/collaboration-experience/using-collaboration-tools/using-collaboration-tools.md)
* [Using Device View for call quality issues](/platform/user-guide/collaboration-experience/using-device-view-for-call-quality-issues.md)
* [Configuring Collaboration Experience](/platform/user-guide/collaboration-experience/configuring-collaboration-experience.md)
* [Collaboration Experience FAQ](/platform/user-guide/collaboration-experience/collaboration-experience-faq.md)

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Depending on your current licensing model, this capability may require an additional license. Contact your Nexthink representative for more information.
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