Collaboration Experience

Collaboration Experience allows you to gain an immediate understanding of the audio and video quality of every Microsoft Teams and Zoom call in your organization. As a service owner, leverage alerts and high-level dashboards to detect and diagnose call quality degradations, while support teams perform drill-down actions into the details of sessions and device activities to troubleshoot issues.

• Getting started with Collaboration Experience

• Using alerts for call quality issues

• Using Collaboration Tools

• Using Device View for call quality issues

• Configuring Collaboration Experience

• Collaboration Experience FAQ

Depending on your current licensing model, this capability may require an additional license. Contact your Nexthink representative for more information.