# Accessibility

### Overview <a href="#accessibility-overview" id="accessibility-overview"></a>

Accessibility is a key part of delivering a product that works for everyone. At Nexthink, we are committed to ensuring that all individuals can fully engage with and benefit from our solutions.

To achieve this, we are aligning our product with internationally recognized accessibility standards, including the [Web Content Accessibility Guidelines (WCAG)](https://www.w3.org/TR/WCAG21/).

### Accessibility requirements <a href="#accessibility-accessibilityrequirements" id="accessibility-accessibilityrequirements"></a>

The [WCAG standard](https://www.w3.org/TR/WCAG21/) defines many criteria that must be met in order for a product to be considered accessible. For Nexthink, this means:

* Colors must provide sufficient contrast and remain functional for users with color vision deficiencies.
* The product should be fully operable using only a keyboard.
* The product should be fully usable with a screen reader.

### Accessible products at Nexthink <a href="#accessibility-accessibleproductsatnexthink" id="accessibility-accessibleproductsatnexthink"></a>

Nexthink has two different user interfaces (UI):&#x20;

* Fully-compliant WCAG 2.1 UI: The Nexthink Campaign popup application, which all company employees use to read and answer campaigns.
* Partially-compliant WCAG 2.1 UI: The Nexthink Infinity user interface, which is used mainly by employees inside the IT department.<br>

<figure><img src="https://268444917-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJSUDk9NTtCHYPG5EWs3%2Fuploads%2Fgit-blob-2caaf0a4bdc408b1172a7b10d044c148d1ca4e7a%2FAccessibility.png?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Nexthink is currently auditing its compliance with **WCAG 2.2** accessibility standards. Once testing is complete, this Accessibility page will be updated to reflect WCAG 2.2 requirements.
{% endhint %}

#### Nexthink Campaign popup application <a href="#accessibility-nexthinkengagepopupapplication" id="accessibility-nexthinkengagepopupapplication"></a>

Nexthink Campaign popup application is fully compliant with WCAG 2.1 AA guidelines.

View [nexthink-engage-popup-application-vpat-statement](https://docs.nexthink.com/platform/references/accessibility/nexthink-engage-popup-application-vpat-statement "mention").

**Accessibility**

| Product                             |                       | Status                                                                                                                                                                                                                                                 |
| ----------------------------------- | --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Nexthink Campaign popup application | WCAG 2.1 AA           | <img src="https://268444917-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJSUDk9NTtCHYPG5EWs3%2Fuploads%2Fgit-blob-17b7a4951f766c73b61ce9444f907d336eac794a%2Fimage-20221014-125044.png?alt=media" alt="" data-size="original"> |
| Nexthink Campaign popup application | Color accessibility   | <img src="https://268444917-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJSUDk9NTtCHYPG5EWs3%2Fuploads%2Fgit-blob-17b7a4951f766c73b61ce9444f907d336eac794a%2Fimage-20221014-125044.png?alt=media" alt="" data-size="original"> |
| Nexthink Campaign popup application | Keyboard operation    | <img src="https://268444917-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJSUDk9NTtCHYPG5EWs3%2Fuploads%2Fgit-blob-17b7a4951f766c73b61ce9444f907d336eac794a%2Fimage-20221014-125044.png?alt=media" alt="" data-size="original"> |
| Nexthink Campaign popup application | Screen reader support | <img src="https://268444917-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJSUDk9NTtCHYPG5EWs3%2Fuploads%2Fgit-blob-17b7a4951f766c73b61ce9444f907d336eac794a%2Fimage-20221014-125044.png?alt=media" alt="" data-size="original"> |

**Supported screen readers**

NVDA, JAWS, Microsoft Narrator, and macOS VoiceOver.

### Nexthink Infinity user interface <a href="#accessibility-nexthinkinfinity" id="accessibility-nexthinkinfinity"></a>

Nexthink Infinity user interface is currently partially compliant with WCAG 2.1 AA guidelines.&#x20;

View [nexthink-infinity-vpat-statement](https://docs.nexthink.com/platform/references/accessibility/nexthink-infinity-vpat-statement "mention").

#### Accessibility <a href="#accessibility-accessibility.1" id="accessibility-accessibility.1"></a>

| Product           | Goal                  | Status                                                                                                                                                                                                                                                 |
| ----------------- | --------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Nexthink Infinity | Color accessibility   | <img src="https://268444917-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJSUDk9NTtCHYPG5EWs3%2Fuploads%2Fgit-blob-17b7a4951f766c73b61ce9444f907d336eac794a%2Fimage-20221014-125044.png?alt=media" alt="" data-size="original"> |
| Nexthink Infinity | Keyboard operation    | <img src="https://268444917-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJSUDk9NTtCHYPG5EWs3%2Fuploads%2Fgit-blob-17b7a4951f766c73b61ce9444f907d336eac794a%2Fimage-20221014-125044.png?alt=media" alt="" data-size="original"> |
| Nexthink Infinity | Screen reader support | Partial support                                                                                                                                                                                                                                        |

#### Notes <a href="#accessibility-notes" id="accessibility-notes"></a>

* Color accessibility only includes text contrast and support for color blindness.
* Nexthink Finder is being replaced by Nexthink Infinity and does not support accessibility features.

#### Accessibility user testing <a href="#accessibility-accessibilityusertesting" id="accessibility-accessibilityusertesting"></a>

We test a wide range of assistive technologies including VoiceOver, JAWS and NVDA screen readers, Dragon voice activation software and ZoomText magnification. The process is both automated and based on manual user testing, and the team includes people with a range of impairments and disabilities. These include:

* Blindness
* Low vision
* Colour blindness
* Dyslexia
* Learning disabilities
* Mobility impairments
* Deafness
* Asperger’s Syndrome
* Anxiety/panic disorder