My Account

The My Account page allows users to manage their account settings, security preferences, role visibility, data privacy, and language.

Security Settings (internally managed accounts)

If your Nexthink tenant uses internally managed accounts, you’ll see two key options in the Security section:

• Change Password - Click to change your current password.

• Reset Multi-Factor Authentication (MFA) - If MFA is enabled for your tenant, you can reset your MFA configuration here. Upon your next login, you’ll be prompted to set up a new TOTP (time-based one-time password) authentication app. Note that this option only appears if MFA is enabled in your instance.

Roles

Roles define what features and data you can access in the Nexthink platform.

• If you have multiple roles, they’ll appear as a list. Your primary role appears first, followed by any additional roles.

• Each role determines your access to the Nexthink web interface, including visibility of devices, events, and inventory objects. Refer to the Roles and Accounts documentation for more information.

View Domain

This shows the scope of access your role provides:

• Full Access: Grants access to all Nexthink data.

• Limited Access: Restricts visibility based on selected entities or custom classification values (defined in the Organization tab of the Product Configuration page).

Roles with a limited view domain can list all users, but can only drill down into related devices and events that fall within their permitted domain. Refer to the View domain documentation for more information.

Data Privacy

This section shows which types of data are anonymized (e.g., user names, device names, etc.) based on your organization’s configuration.

Language

The Language dropdown is available only to organizations with at least one Japanese-language Infinity instance. Contact your Nexthink representative for more information on Japanese language support.

You can choose your preferred interface language - either English or Japanese. The language you select will determine how various pages of the Nexthink web interface and the Nexthink content are displayed:

Language logic	User language EN	User language JA
Instance Language JA	Navigate the Nexthink web interface pages in EN. Install library packs or individual content in JA. Update content in JA. Select Copy from Library, to create a copy of the library content in EN.	Navigate the Nexthink web interface pages in JA. Install library packs or individual content in JA. Update content in JA. Select Copy from Library, to create a copy of the library content in JA.
Instance language EN	Navigate all the Nexthink web interface pages in EN. Install library packs or individual content in EN. Update content in EN. Select Copy from Library, to create a copy of the library content in EN.	Navigate the Nexthink web interface pages in JA. Install library packs or individual content in EN. Update content in EN. Select Copy from Library, to create a copy of the library content in JA.

The content installed from Nexthink Library is available in either Japanese or English, except for the Live Dashboards content, which can be set in both languages and displayed according to the user's language settings.