Getting started with Applications

Nexthink Applications monitors employee experience when they are using the following application types:

Web applications monitor URL patterns accessed through web browsers, such as ://teams.microsoft.com/. For monitoring web applications, a browser extension developed by Nexthink works alongside Collector, helping it gather additional information regarding digital employee experience (DEX).
Desktop applications monitor binaries, such as teams.exe or msteams.exe, based on the data from Nexthink Collector.
Network applications monitor connection-based services using destinations such as IP, port, and domain name, based on the data from Nexthink Collector.

Accessing Applications

To access Applications:

Select Applications from the main menu.
Click on the Applications overview page in the navigation panel to view statistics relevant to employee application use in your organization.
Select one of the previously configured applications from the list in the navigation panel.
Click on Manage Applications to configure new or existing applications.

Refer to the Roles documentation for a detailed description of Permissions, View domain options and Data privacy granularity settings.

To enable proper permissions for Applications as an administrator:

Select Administration > Roles from the main navigation panel.
Create a New Role or edit an existing role by hovering over it.
In the Permissions section, scroll down to the Applications section to enable appropriate permissions for the role.

The table below shows what users with full and limited View domain access can do, assuming the necessary permissions are enabled.

Permission

Full access

Limited access

Manage all applications

View all application dashboards