What's new 2025.7

The version 2025.7 release date is August 25, 2025. View the release notes on the Extended Documentation website

Experience Central: New breakdowns by location and entity

Get a clearer view of how experience varies across your organization. The Digital Experience module now supports new breakdowns using the location.type and location.entities attributes. This lets you compare experience between office and remote users, and across business entities, enabling more informed decisions and targeted improvements. Refer to the Using the Overview dashboard documentation for more information.

💡 Thanks for expressing your interest in this feature and related enhancement on our ideas portal!

Manual Custom fields edit permission

Update Custom field values more efficiently with a new, targeted permission. Users without full view domain can now be granted permission to edit manual custom fields within their scope reducing reliance on Nexthink administrators and improving operational productivity. Refer to the Custom fields management documentation for more information.

💡 Thanks for expressing your interest in this feature on our ideas portal!

Adopt: Journeys and advanced actions for smarter guidance

Deliver more structured and dynamic guidance experiences with two major enhancements in Adopt:

• Journeys: Create cohesive, trackable guide sequences by grouping multiple guides into a single experience. You can now assign and order guides, set display conditions, and manage visibility from a new Journeys tab in Adoption Settings. End users can view their progress directly in Context help, making it easier to complete complex tasks. Refer to the Creating and managing Adopt journeys documentation for more information.

• Advanced actions: Build more responsive guides with new actions that let you store values from the underlying application, pre-fill them into inputs or dropdowns, and drive conditional logic. This dynamic guidance helps to improve compliance and prevent costly human errors. Refer to the Developing Walkthrough guides documentation for more information.

Latest Assist version fully deployed across all environments

The latest version of Assist, which contains infrastructure and intelligence improvements, is now fully deployed and available to all customers. Running entirely on AWS Bedrock, Assist no longer relies on OpenAI, simplifying compliance processes, streamlining procurement, and supporting greater scalability in enterprise environments. It also now dynamically iterates through tasks and subtasks in multiple intelligent passes, delivering deeper insights and more precise outcomes. Refer to the Nexthink Assist - AI Model Card documentation for more information.

Device View: Immediate access to process and package details

See key system information at a glance with new Executions tab in Device View that shows running processes with resource usage. Also, the Checklist tab now includes a full list of installed packages, enabling faster troubleshooting without switching context. Refer to the Device View documentation for more information.

Live Dashboards: Enhanced usability and control

Work more intuitively with dashboards through new updates that simplify creation, customization, and interaction:

• Private by default: Dashboards are now private when created, reducing clutter in dashboard menus and making it faster to find relevant dashboards. Refer to the Managing Live Dashboards for more information.

• Widget copying: Quickly build dashboards by copying widgets from system or library dashboards—no need to recreate content from scratch. Refer to the Managing Live Dashboards for more information documentation for more information.

• Gauge chart action menu: Accelerate investigations by accessing the action menu directly from both single- and multi-metric gauge charts, enabling faster transitions from insights to actions. Refer to the Using Live Dashboards documentation for more information.

💡 Thanks for expressing your interest in this feature and related enhancement on our ideas portal!

NQL API Query: Content tagging

Efficiently organize large volumes of NQL API queries with new tagging capabilities. You can now assign one or more tags to each query, making it easier to group, filter, and locate content across categories and use cases. Surface the queries that matter most. Refer to the Managing NQL API queries documentation for more information.

New in the Library

Visit the in-product Nexthink Library for the following new content:

• Amplify usage monitoring: Track and promote Amplify adoption with a dashboard that surfaces key usage insights to improve service desk efficiency.

• Assist usage insights: Gain visibility into user interactions with Assist through updated application monitoring and a new tab in the Nexthink Infinity feature adoption dashboard.

• Automated 3 strikes: The updated Device Restart Enforcement workflow now uses the new loop functionality to handle repeated actions, providing a best-practice example for creating workflows that require multiple follow-ups.

• Dashboard optimization and NQL updates: Improve performance and usability in key dashboards—Windows 11 readiness & migration, Wi-Fi and ethernet diagnostics, and Getting started landscape—with updated queries, layouts, and new default breakdowns.

• Citrix DDC and Cloud Connector event health: Two new Remote Actions—Monitor Citrix DDC Events and Monitor Citrix Cloud Connector Events—enable proactive issue detection by analyzing event logs, with support for custom topic monitoring to enhance user experience.

• Office 365 plugin usage visibility: Understand enterprise-wide usage of COM-based plugins in Office 365 desktop apps, such as Microsoft Word, PowerPoint, Excel, and Outlook, to support migration planning, risk mitigation, and compliance.

• Remove outdated user profiles: Delete inactive or specific user profiles from devices using a new Remote Action, based on a defined inactivity threshold or exact profile names.

• Improved Windows 11 readiness check The updated remote action now uses CPU processor attributes instead of processor names, resolving false incompatibility flags.

Refer to the Nexthink Library documentation for more information.

The workflow and VDI content mentioned above are subject to an additional license. Please contact your Nexthink representative for more information.

AI compliance and governance documentation

Accelerate internal approvals with early access to detailed AI governance materials. Comprehensive legal and security documentation is now available on docs.nexthink.com for Nexthink AI-powered features, helping ensure alignment with compliance requirements.

Refer to the Nexthink Global AI Hub for more information.