What's new 2023.7

The version 2023.7 release date is August 14, 2023. See the release notes section on our community website for the release notes and download links.

Infinity view domain

Ensure your teams only access the data they should by restricting the scope of devices that each user profile can see and act on. Refer to the Profiles documentation for more information.

Applications: Map view for frustrating page loads

Gain insight into where your employees are experiencing frustrating page loads with the new map view, available on the Troubleshoot tab for Applications. Refer to the Troubleshoot documentation for more information.

Diagnostics: Binary recommendations

Solve binary crashes by investigating the reliability of different versions of the binary across the entire Nexthink customer community, and ensure your employees are running the most stable version. Refer to the Execution crashes documentation for more information.

Diagnostics: Battery Health Status dashboard

Monitor the health status of laptop batteries across your organization. Verify the capacity they can still hold, identify which batteries need to be replaced and optimize battery life by identifying laptops with energy-consuming power plans and applications.

This content will be made available following the completion of the 2023.7 rollout in all regions.

Collaboration Experience: Improve call quality

Ensure good call quality across your organization with our clear and actionable recommendations about what needs to be fixed. This capability is part of an individually licensed module, please contact your Nexthink representative for more information. Refer to the Collaboration Experience documentation for more information.

New Library content

Resolve IT issues more quickly with new curated content:

Disk space management

Automate disk space cleanup with this new library pack of self-help remote action campaigns to notify employees and ask for their consent. This library pack also includes a live dashboard to monitor which devices need to have disk space cleaned up, across your entire organization.

Application: SAP

Monitor the stability and adoption of SAP S/4HANA with this new preconfigured application for your Applications module. Easily reconfigure and extend this template to tailor it to your personal SAP environment.

Device shutdown/restart/log off automation

Trigger a logoff, restart or shutdown on targeted devices with the remote actions in this library pack. These remote actions include optional campaigns to notify users of the action and give them the possibility of delaying it. Refer to the Device shutdown/restart/log off automation documentation for more information.

Browser plug-in compliance automation

Apply changes to browser plug-ins (Chrome, Firefox, IE, Edge) across targeted devices with this new remote action. It also includes automated campaigns to notify employees of changes, and reminders when their browsers need to be restarted. Find these new remote action campaigns in the Browsers - Stability and Compliance library pack. Refer to the Browsers - Stability and Compliance documentation for more information.

This content will be made available in Nexthink Library following the completion of the 2023.7 rollout in all regions.

Infinity Transition Extended Documentation

Are you still using the Nexthink Experience functionality with Portal and Finder? Transition to the new Infinity capabilities at your own pace. Browse our new Infinity Transition extended documentation and discover how to get the most out of the new Infinity features to see, diagnose and fix your IT issues and improve employee digital experience.

Amplify enhancements

Take advantage of the following improvements to Amplify:

  • Updated labels and tooltips now show a description of each field in the device and user properties tabs.

  • Sort and order remote actions by execution time to quickly find the most recently executed actions.

  • Support for keyboard operation and navigation.

These features require an Amplify license. Refer to the Amplify documentation for more information.

Live Dashboards: Click and drag to zoom

Focus in on issues quickly with the new zoom functionality for dashboard charts. Simply click and drag to zoom in and investigate problems in detail, like peaks or changes in activity at a specific point in time. Refer to the Live Dashboards documentation for more information.

Diagnostics: Analyze crashes from the Windows Event Log

Troubleshoot execution crashes more easily with crash details from the Windows Event Log. Additional crash information is collected from the event log using a remote action, and is shown in a unified way in the Diagnostics dashboard. Refer to the Execution crashes documentation for more information.

Alerts: Benchmarks and insights for execution crashes

Use library alerts to detect execution crashes and system crashes. Then use Nexthink cross-company benchmarking and AI-powered insight diagnostic tools to troubleshoot them. Refer to the Getting started with Alerts documentation for more information.

Diagnostics dashboards also have a new look and include a new widget to display devices with issues directly on the timeline. Refer to the Execution crashes documentation for more information.

Investigations usability improvements

Investigate IT issues more easily with several useful changes:

  • Enhanced sorting capability:

    • Descending for numeric and date/time fields

    • Ascending for other fields

  • Improved labels and tooltips for fields and computed metrics, with structured descriptions and rich content.

  • New tooltips to reveal full, unformatted numerical values.

  • More drill-down options for summarized events.

Refer to the Investigations documentation for more information.

NQL: New last() aggregation function

Consult the latest value of event fields with the new last() aggregation function. This new function fetches the field value of the most recent event in a time-series table, allowing you to query the last executed version of a binary, the last crash time of a binary and many other use cases. Refer to the NQL last() documentation for more information.

Device View enhancements

Get more out of Device View with the following helpful additions:

  • Disk performance details are shown on the timeline and side panel to help troubleshoot device performance issues.

  • Tooltips show a description of data model fields, computed and regular, when you hover over the device view header and the side panel.

  • Links in the side panel are provided for desktop applications to directly access the dashboard for that specific application.

  • Improved support for keyboard operation and navigation.

Refer to the Device View documentation for more information.

Multiple Azure AD connections

Consult a unified view of all users across complex enterprise structures with multiple Microsoft Azure AD subscriptions, and leverage Nexthink's analytical capabilities across the entire organization. Refer to the Connector for Microsoft Azure Active Directory for more information.

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