Configuration guide: Driver compliance

Introduction

To get started with this library pack, please ensure all related content is installed and configured appropriately. This page provides guidance on which content is included and how to configure it.

Please keep in mind this is just a guide and represents suggested configurations. You are free to customize and edit content as you see fit based on your specific environment.

Note: The content in this pack is duplicated for Dell, HP and Lenovo, offering the flexibility to focus on the manufacturer of your choice.

Content list and dependency

Dell

Type
Name
Description
Dependencies

Driver compliance - Dell

Displays Dell devices with pending Driver, BIOS, and Firmware updates by criticality level.

Get Dell pending BIOS firmware and driver updates

Utilizes the Dell Command Utility to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.

  • Required to populate specific dashboard widgets.

Invoke install Dell pending driver updates

Automates Dell driver updates silently without user interface interruption.

HP

Type
Name
Description
Dependencies

Driver compliance - HP

Displays HP devices with pending Driver, BIOS, and Firmware updates by criticality level.

Get HP pending BIOS firmware and driver updates

Utilizes the HP Image Assistant (HPIA) to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.

  • Required to populate specific dashboard widgets.

Invoke install HP pending driver updates

Automates HP driver updates silently without user interface interruption.

Campaigns

Type
Name
Description
Dependencies

Update drivers - Invoke

Asks the user if it's a good moment to perform driver updates that require a device restart.

Restart to update - Invoke

Informs users that an update completed and asks users to restart their device.

Update drivers - Completed

Informs users that following a driver update, it is now complete

Configuration guide

To effectively use this library pack, the content must be installed and configured appropriately. Below are some suggested steps to install and configure the content properly before use.

Step 1) Install library pack content

Go to the Nexthink Library and install all required content.

Step 2) Configure remote action(s)

Navigate to the manage remote action administration page to review and edit your remote actions.

We recommend the following configurations for these remote actions:

Name
Trigger
Schedule query
Parameters to edit

Get Dell pending BIOS firmware and driver updates

Scheduled, daily

  • DCU required version

  • DCU 64Bit download URL

  • DCU 32Bit download

Get HP pending BIOS firmware and driver updates

Scheduled, daily

  • HPIA required version

  • HPIA tool download URL

Invoke install Dell pending driver updates

Manual, can be triggered on multiple devices

Invoke install HP pending driver updates

Manual, can be triggered on multiple devices

Step 3) Edit campaigns

Navigate to the manage campaigns administration page to review and edit your campaigns.

For each installed campaign, please ensure to:

  • Customize the sender name and image.

  • Review and adjust questions.

  • Publish the campaign when you are ready to use it.

We recommend the following configurations for these campaigns:

Name
Trigger
Priority

Update drivers - Invoke

Remote action

Not urgent

Restart to update - Invoke

Remote action

Not urgent

Update drivers - Completed

Remote action

Not urgent

Usage guide

Your content is now configured and ready to be used. For usage overview and recommendations, you can visit the usage guide:

Usage guide: Driver compliance


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