Configuration guide: Driver compliance

The configuration options on this page are only accessible to administrators.

Refer to the Usage guide: Driver compliance to use library content as a standard user.

Prerequisites

To get started with this library pack, ensure all related content is installed and configured appropriately. This page describes which content is included and how to configure it.

Consider this guide represents suggested configurations. You can customize and edit the content based on your specific environment.

Included content and dependencies

The pack content is duplicated for Dell, HP, and Lenovo, allowing you to focus on the manufacturer of your choice.

Content for Dell

Type	Name	Description	Dependencies
Live dashboards	Driver compliance - Dell	Displays Dell devices with pending Driver, BIOS, and Firmware updates by criticality level.	none
Workflows	Automated driver compliance	Automates critical driver update remediation for supported Dell and HP devices by detecting pending critical driver updates and running the appropriate vendor-specific update action.	none
Remote actions	Get Dell pending BIOS firmware and driver updates	Utilizes the Dell Command Utility to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.	Required to populate specific dashboard widgets.
Remote actions	Invoke install Dell pending driver updates	Automates Dell driver updates silently without user interface interruption.	none
Custom trends	Dell driver compliance - priority update state	Used to monitor priority update compliance over time.	Get Dell pending BIOS firmware and driver updates
Custom trends	Dell driver compliance - routine update state	Used to monitor priority update compliance over time.	Get Dell pending BIOS firmware and driver updates

Content for HP

Type	Name	Description	Dependencies
Live dashboards	Driver compliance - HP	Displays HP devices with pending Driver, BIOS, and Firmware updates by criticality level.	none
Workflows	Automated driver compliance	Automates critical driver update remediation for supported Dell and HP devices by detecting pending critical driver updates and running the appropriate vendor-specific update action.	none
Remote actions	Get HP pending BIOS firmware and driver updates	Utilizes the HP Image Assistant (HPIA) to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.	Required to populate specific dashboard widgets.
Remote actions	Invoke install HP pending driver updates	Automates HP driver updates silently without user interface interruption.	none
Custom trends	HP driver compliance - priority update state	Used to monitor priority update compliance over time.	Get HP pending BIOS firmware and driver updates
Custom trends	HP driver compliance - routine update state	Used to monitor priority update compliance over time.	Get HP pending BIOS firmware and driver updates

Content for Lenovo

Type	Name	Description	Dependencies
Live dashboards	Driver compliance - Lenovo	Displays Lenovo devices with pending Driver, BIOS, and Firmware updates by criticality level.	none
Remote actions	Get Lenovo pending firmware, BIOS and driver updates	Utilizes the Lenovo Thin Installer Utility to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.	Required to populate specific dashboard widgets.
Custom trends	Lenovo driver compliance - priority update state	Used to monitor priority update compliance over time.	Get Lenovo pending firmware, BIOS and driver updates
Custom trends	Lenovo driver compliance - routine update state	Used to monitor priority update compliance over time.	Get Lenovo pending firmware, BIOS and driver updates

The library pack also includes the following campaigns.

Type	Name	Description	Dependencies
Campaigns	Update drivers - Invoke	Asks the user if it's a good moment to perform driver updates that require a device restart.	none
Campaigns	Restart to update - Invoke	Informs users that an update completed and asks users to restart their device.	none
Campaigns	Update drivers - Completed	Informs users that following a driver update, it is now complete	none

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Configuring the Driver compliance pack

Adapt these suggested configuration steps to edit and customize content according to your organizational needs.

Step 1 - Install library pack content

Go to the Nexthink Library and install all required content.

Step 2 - Configure remote actions

Navigate to the manage remote action administration page to review and edit your remote actions.

We recommend the following configurations for these remote actions:

Name	Trigger	Schedule query	Parameters to edit
Get Dell pending BIOS firmware and driver updates	Scheduled, daily	devices during past 24h | where device.hardware.manufacturer in ["Dell"] | list device.name	DCU required version DCU 64Bit download URL DCU 32Bit download
Get HP pending BIOS firmware and driver updates	Scheduled, daily	devices during past 24h | where device.hardware.manufacturer in ["Hewlett-Packard"] | list device.name	HPIA required version HPIA tool download URL
Get Lenovo pending firmware BIOS and driver update	Scheduled, daily	devices during past 24h | where device.hardware.manufacturer in ["Lenovo"] | list device.name	repository_type central_repository_url maximum_delay_in_seconds
Invoke install Dell pending driver updates	Manual, can be triggered on multiple devices		none
Invoke install HP pending driver updates	Manual, can be triggered on multiple devices		none

Step 3 - Edit campaigns

Navigate to the manage campaigns administration page to review and edit your campaigns.

For each installed campaign, please ensure to:

• Customize the sender name and image.
• Review and adjust questions.
• Publish the campaign when you are ready to use it.

We recommend the following configurations for these campaigns:

Name	Trigger	Priority
Update drivers - Invoke	Remote action	Not urgent
Restart to update - Invoke	Remote action	Not urgent
Update drivers - Completed	Remote action	Not urgent

Step 4 - Maintain workflow trigger

This workflow is designed to run on a schedule. The recommended schedule is once per week, filtering out Dell and HP devices.

Recommended trigger configuration

Select the Schedule trigger and configure the NQL query according to the following example:

NQL:

Code

devices during past 7d
| where hardware.manufacturer in ["Dell", "HP"]
| list device.name, device.entity, device.hardware.model

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RELATED TOPICS

• Manage Live Dashboards
• Manage Remote Actions
• Usage guide: Driver compliance