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Configuration guide: Driver compliance

The configuration options on this page are only accessible to administrators.

Refer to the Usage guide: Driver compliance to use library content as a standard user.

Prerequisites

To get started with this library pack, please ensure all related content is installed and configured appropriately. This page describes which content is included and how to configure it.

Consider this is just a guide representing suggested configurations. You can customize and edit the content based on your specific environment.

This pack's content is duplicated for Dell, HP, and Lenovo, allowing you to focus on the manufacturer of your choice.

Included content and dependencies

Dell

Type
Name
Description
Dependencies

Live dashboards

Driver compliance - Dell

Displays Dell devices with pending Driver, BIOS, and Firmware updates by criticality level.

Remote actions

Get Dell pending BIOS firmware and driver updates

Utilizes the Dell Command Utility to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.

  • Required to populate specific dashboard widgets.

Remote actions

Invoke install Dell pending driver updates

Automates Dell driver updates silently without user interface interruption.

HP

Type
Name
Description
Dependencies

Live dashboards

Driver compliance - HP

Displays HP devices with pending Driver, BIOS, and Firmware updates by criticality level.

Remote actions

Get HP pending BIOS firmware and driver updates

Utilizes the HP Image Assistant (HPIA) to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.

  • Required to populate specific dashboard widgets.

Remote actions

Invoke install HP pending driver updates

Automates HP driver updates silently without user interface interruption.

Lenovo

Type
Name
Description
Dependencies

Live dashboards

Driver compliance - Lenovo

Displays Lenovo devices with pending Driver, BIOS, and Firmware updates by criticality level.

Remote actions

Get Lenovo pending firmware, BIOS and driver updates

Utilizes the Lenovo Thin Installer Utility to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.

  • Required to populate specific dashboard widgets.

Remote actions

Invoke install Lenovo pending driver updates

Automates Lenovo driver updates silently without user interface interruption.

Campaigns

Type
Name
Description
Dependencies

Campaigns

Update drivers - Invoke

Asks the user if it's a good moment to perform driver updates that require a device restart.

Restart to update - Invoke

Informs users that an update completed and asks users to restart their device.

Update drivers - Completed

Informs users that following a driver update, it is now complete

Configuring "Driver compliance"

Adapt these suggested configuration steps to edit and customize content according to your organizational needs.

Step 1 - Install library pack content

Go to the Nexthink Library and install all required content.

Step 2 - Configure remote action(s)

Navigate to the manage remote action administration page to review and edit your remote actions.

We recommend the following configurations for these remote actions:

Name
Trigger
Schedule query
Parameters to edit

Get Dell pending BIOS firmware and driver updates

Scheduled, daily

devices during past 24h
| where device.hardware.manufacturer in ["Dell"]
| list device.name

  • DCU required version

  • DCU 64Bit download URL

  • DCU 32Bit download

Get HP pending BIOS firmware and driver updates

Scheduled, daily

devices during past 24h
| where device.hardware.manufacturer in ["Hewlett-Packard"]
| list device.name

  • HPIA required version

  • HPIA tool download URL

Get Lenovo pending firmware BIOS and driver update

Scheduled, daily

devices during past 24h
| where device.hardware.manufacturer in ["Lenovo"]
| list device.name

  • repository_type

  • central_repository_url

  • maximum_delay_in_seconds

Invoke install Dell pending driver updates

Manual, can be triggered on multiple devices

Invoke install HP pending driver updates

Manual, can be triggered on multiple devices

Invoke install Lenovo pending driver updates

Manual, can be triggered on multiple devices

Step 3 - Edit campaigns

Navigate to the manage campaigns administration page to review and edit your campaigns.

For each installed campaign, please ensure to:

  • Customize the sender name and image.

  • Review and adjust questions.

  • Publish the campaign when you are ready to use it.

We recommend the following configurations for these campaigns:

Name
Trigger
Priority

Update drivers - Invoke

Remote action

Not urgent

Restart to update - Invoke

Remote action

Not urgent

Update drivers - Completed

Remote action

Not urgent

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