Configuration guide: Driver compliance

Introduction

To get started with this library pack, please ensure all related content is installed and configured appropriately. This page provides guidance on which content is included and how to configure it.

Please keep in mind this is just a guide and represents suggested configurations. You are free to customize and edit content as you see fit based on your specific environment.

Note: The content in this pack is duplicated for Dell, HP and Lenovo, offering the flexibility to focus on the manufacturer of your choice.

Content list and dependency

Dell

Type	Name	Description	Dependencies
Live dashboards	Driver compliance - Dell	Displays Dell devices with pending Driver, BIOS, and Firmware updates by criticality level.
Remote actions	Get Dell pending BIOS firmware and driver updates	Utilizes the Dell Command Utility to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.	Required to populate specific dashboard widgets.
Remote actions	Invoke install Dell pending driver updates	Automates Dell driver updates silently without user interface interruption.

HP

Type	Name	Description	Dependencies
Live dashboards	Driver compliance - HP	Displays HP devices with pending Driver, BIOS, and Firmware updates by criticality level.
Remote actions	Get HP pending BIOS firmware and driver updates	Utilizes the HP Image Assistant (HPIA) to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.	Required to populate specific dashboard widgets.
Remote actions	Invoke install HP pending driver updates	Automates HP driver updates silently without user interface interruption.

Lenovo

Live dashboards	Driver compliance - Lenovo	Displays Lenovo devices with pending Driver, BIOS, and Firmware updates by criticality level.
Remote actions	Get Lenovo pending BIOS firmware and driver updates	Utilizes the Lenovo System Update Utility to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.	Required to populate specific dashboard widgets.
Remote actions	Invoke install Lenovo pending driver updates	Automates Lenovo driver updates silently without user interface interruption.

Campaigns

Type	Name	Description	Dependencies
Campaigns	Update drivers - Invoke	Asks the user if it's a good moment to perform driver updates that require a device restart.
	Restart to update - Invoke	Informs users that an update completed and asks users to restart their device.
	Update drivers - Completed	Informs users that following a driver update, it is now complete

Configuration guide

To effectively use this library pack, the content must be installed and configured appropriately. Below are some suggested steps to install and configure the content properly before use.

Step 1) Install library pack content

Go to the Nexthink Library and install all required content.

Step 2) Configure remote action(s)

Navigate to the manage remote action administration page to review and edit your remote actions.

We recommend the following configurations for these remote actions:

Name	Trigger	Schedule query	Parameters to edit
Get Dell pending BIOS firmware and driver updates	Scheduled, daily	Code 1 devices during past 24h 2 | where device.hardware.manufacturer in ["Dell"] 3 | list device.name	DCU required version DCU 64Bit download URL DCU 32Bit download
Get HP pending BIOS firmware and driver updates	Scheduled, daily	Code 1 devices during past 24h 2 | where device.hardware.manufacturer in ["Hewlett-Packard"] 3 | list device.name	HPIA required version HPIA tool download URL
Get Lenovo pending BIOS firmware and driver updates	Scheduled, daily	Code 1 devices during past 24h 2 | where device.hardware.manufacturer in ["Lonovo"] 3 | list device.name	LCU required version LCU tool download URL
Invoke install Dell pending driver updates	Manual, can be triggered on multiple devices
Invoke install HP pending driver updates	Manual, can be triggered on multiple devices
Invoke install Lenovo pending driver updates	Manual, can be triggered on multiple devices

Step 3) Edit campaigns

Navigate to the manage campaigns administration page to review and edit your campaigns.

For each installed campaign, please ensure to:

• Customize the sender name and image.

• Review and adjust questions.

• Publish the campaign when you are ready to use it.

We recommend the following configurations for these campaigns:

Name	Trigger	Priority
Update drivers - Invoke	Remote action	Not urgent
Restart to update - Invoke	Remote action	Not urgent
Update drivers - Completed	Remote action	Not urgent

Usage guide

Your content is now configured and ready to be used. For usage overview and recommendations, you can visit the usage guide:

Usage guide: Driver compliance

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RELATED TOPICS

• Manage Live Dashboards

• Manage Remote Actions