Configuration guide: Driver compliance
The configuration options on this page are only accessible to administrators.
Refer to the Usage guide: Driver compliance to use library content as a standard user.
Prerequisites
To get started with this library pack, ensure all related content is installed and configured appropriately. This page describes which content is included and how to configure it.
Consider this guide represents suggested configurations. You can customize and edit the content based on your specific environment.
Included content and dependencies
The pack content is duplicated for Dell, HP, and Lenovo, allowing you to focus on the manufacturer of your choice.
Content for Dell
Driver compliance - Dell
Displays Dell devices with pending Driver, BIOS, and Firmware updates by criticality level.
none
Automated driver compliance
Automates critical driver update remediation for supported Dell and HP devices by detecting pending critical driver updates and running the appropriate vendor-specific update action.
none
Get Dell pending BIOS firmware and driver updates
Utilizes the Dell Command Utility to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.
Required to populate specific dashboard widgets.
Invoke install Dell pending driver updates
Automates Dell driver updates silently without user interface interruption.
none
Dell driver compliance - priority update state
Used to monitor priority update compliance over time.
Get Dell pending BIOS firmware and driver updates
Dell driver compliance - routine update state
Used to monitor priority update compliance over time.
Get Dell pending BIOS firmware and driver updates
Content for HP
Driver compliance - HP
Displays HP devices with pending Driver, BIOS, and Firmware updates by criticality level.
none
Automated driver compliance
Automates critical driver update remediation for supported Dell and HP devices by detecting pending critical driver updates and running the appropriate vendor-specific update action.
none
Get HP pending BIOS firmware and driver updates
Utilizes the HP Image Assistant (HPIA) to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.
Required to populate specific dashboard widgets.
Invoke install HP pending driver updates
Automates HP driver updates silently without user interface interruption.
none
HP driver compliance - priority update state
Used to monitor priority update compliance over time.
Get HP pending BIOS firmware and driver updates
HP driver compliance - routine update state
Used to monitor priority update compliance over time.
Get HP pending BIOS firmware and driver updates
Content for Lenovo
Driver compliance - Lenovo
Displays Lenovo devices with pending Driver, BIOS, and Firmware updates by criticality level.
none
Get Lenovo pending firmware, BIOS and driver updates
Utilizes the Lenovo Thin Installer Utility to perform scans on devices for any outstanding updates related to Drivers, BIOS, and Firmware.
Required to populate specific dashboard widgets.
Lenovo driver compliance - priority update state
Used to monitor priority update compliance over time.
Get Lenovo pending firmware, BIOS and driver updates
Lenovo driver compliance - routine update state
Used to monitor priority update compliance over time.
Get Lenovo pending firmware, BIOS and driver updates
The library pack also includes the following campaigns.
Update drivers - Invoke
Asks the user if it's a good moment to perform driver updates that require a device restart.
none
Restart to update - Invoke
Informs users that an update completed and asks users to restart their device.
none
Update drivers - Completed
Informs users that following a driver update, it is now complete
none
Configuring the Driver compliance pack
Adapt these suggested configuration steps to edit and customize content according to your organizational needs.
Step 1 - Install library pack content
Go to the Nexthink Library and install all required content.
Step 2 - Configure remote actions
Navigate to the manage remote action administration page to review and edit your remote actions.
We recommend the following configurations for these remote actions:
Get Dell pending BIOS firmware and driver updates
Scheduled, daily
DCU required version
DCU 64Bit download URL
DCU 32Bit download
Get HP pending BIOS firmware and driver updates
Scheduled, daily
HPIA required version
HPIA tool download URL
Get Lenovo pending firmware BIOS and driver update
Scheduled, daily
repository_type
central_repository_url
maximum_delay_in_seconds
Invoke install Dell pending driver updates
Manual, can be triggered on multiple devices
none
Invoke install HP pending driver updates
Manual, can be triggered on multiple devices
none
Step 3 - Edit campaigns
Navigate to the manage campaigns administration page to review and edit your campaigns.
For each installed campaign, please ensure to:
Customize the sender name and image.
Review and adjust questions.
Publish the campaign when you are ready to use it.
We recommend the following configurations for these campaigns:
Update drivers - Invoke
Remote action
Not urgent
Restart to update - Invoke
Remote action
Not urgent
Update drivers - Completed
Remote action
Not urgent
Step 4 - Maintain workflow trigger
This workflow is designed to run on a schedule. The recommended schedule is once per week, filtering out Dell and HP devices.
Recommended trigger configuration
Select the Schedule trigger and configure the NQL query according to the following example:
NQL:
Code
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