Shadow IT and data loss visibility

The Shadow IT and data loss visibility library pack helps you identify and monitor non-compliant applications and web services that may pose security risks or reveal unmet user needs in your IT landscape.

Problem

Employees often use non-approved tools due to low adoption of official solutions, weak compliance, or a lack of suitable alternatives.

While convenient, these tools introduce serious security risks when files are shared, websites are accessed, or communication occurs outside authorized channels.

IT teams have limited visibility into this “shadow IT,” making it difficult to detect or prevent potential data breaches.

Solution

By implementing the Shadow IT and data loss visibility library pack, you gain visibility into unauthorized or risky apps and web services. This helps identify both security threats and gaps in your approved toolset.

The pack supports remediation through soft enforcement and enables the detection of data exfiltration attempts. It analyzes endpoint and application activity to flag suspicious behaviors, such as unusual traffic, inappropriate tools, or risky file transfers, allowing for faster, more targeted responses.

Benefits and outcome

By implementing the "Shadow IT and data loss visibility" library pack you:

• Monitor real-time activity of non-compliant applications and web services using a pre-defined list.

• Identify security risks by filtering applications by category, subcategory, destination domain, and more.

• Understand the impact of unauthorized usage with breakdowns by device count, focus time, and outgoing traffic volume.

• Detect abnormal behavior such as unapproved use of cloud storage, messaging tools, VPNs, P2P apps, physical media, file transfer tools, and command-line bulk extraction.

• Track suspicious network traffic and remote access tools installed on devices.

• Promote safer alternatives through a built-in Campaign that educates employees and encourages compliant tool use.

Getting started with "Shadow IT and data loss visibility"

Configure and start using your packs by following these links:

• Usage guide: Shadow IT and data loss visibility for standard users.

• Configuration guide: Shadow IT and data loss visibility only accessible to users with an administrator role.