What's new 2025.3

The version 2025.3 release date is March 31, 2025. View the release notes on the Extended Documentation website.

Introducing Nexthink Adopt on the Infinity Platform

We’re excited to announce that Nexthink Adopt is now available as part of the Infinity platform. Adopt on Infinity offers several enhancements and improvements enabling you to boost the productivity of your employees with real-time, context-based guidance as they complete tasks within web applications.

Key capabilities include:

• Improved content creation & localization: Create impactful guides with Adopt Editor, including automatic translation based on employees' browser settings.

• Easy access content hosting: Host guidance materials (e.g., PDFs, videos) within Nexthink to access directly from in-app Context Help.

• Preconfigured web application templates: Quickly set up web applications and deploy guides using predefined Key Pages and CSS selectors.

• Enhanced admin management: Configure granular permissions and role-based access control (RBAC) as well as comprehensive data export for greater flexibility and security.

• Enhanced guide insights & analytics: Track engagement and interactions with enhanced Nexthink Applications dashboards to identify where employees need more support.

Refer to the Adopt documentation for more information. Nexthink Adopt is subject to an additional license, please contact your Nexthink representative for more information.

Assist: More insightful and context-aware responses

Get more comprehensive and thorough responses with Nexthink Assist, which now better maps user names, interprets environment-specific queries, and retrieves precise insights—delivering enhanced visibility into user activity and location-based events. Refer to the Using Nexthink Assist documentation for more information.

This functionality will be made available following the completion of the 2025.3 rollout in all regions.

Assist: Data visualization in responses

Interpret data easily with embedded visualizations in Assist. You can now ask Assist to generate charts based on data retrieved via NQL, enabling faster analysis and insights. Refer to the Using Nexthink Assist documentation for more information.

This functionality will be made available following the completion of the 2025.3 rollout in all regions.

🔎 This feature is in beta and may change before its final release.

Flow: New data transformation functions

Process and refine data within workflows using Function thinklets, enabling custom calculations and transformations with JavaScript. Simplify third-party integrations by converting raw data into meaningful formats—such as calculating the number of days between two dates—without workarounds or external tools. Refer to the Function thinklet documentation for more information.

Flow is subject to an additional license, please contact your Nexthink representative for more information.

💡 Thanks for expressing your interest in this feature on our ideas portal!

This functionality will be made available following the completion of the 2025.3 rollout in all regions.

Enhanced visibility into employee impacting events

Gain deeper insights into how issues impact employees with improved event data. The NQL data model for Executions namespace now includes process_type, allowing events to be classified as foreground, background, or system. This helps you easily identify and troubleshoot problematic events that directly affect employees. Refer to the Detecting issues impacting multiple devices documentation for more information.

This functionality will be made available following the completion of the 2025.3 rollout in all regions.

Simplified Collector download

Find the latest Collector version more easily by downloading it directly from Nexthink Administration > Collector management in the Nexthink web interface. Refer to the Collector management documentation for more information.

Applications: Enhanced web application usage insights

Gain deeper visibility into web application usage by capturing page views for specific pages—even when the URL doesn’t change. You can now define key pages using tab titles and CSS element selectors, resulting in new page view events even when the URL remains unchanged. Refer to the Configuring Key pages documentation for more information.

Live Dashboards: Faster troubleshooting with interactive charts

Speed up troubleshooting by using dashboard charts to focus on relevant data. Click on bar charts to filter problem areas and quickly pinpoint issues. Refer to the Using Live Dashboards documentation for more information.

Bulk import for content management

Speed up content management with enhanced import capabilities. You can now import multiple JSON files containing individual content items in a single operation, making day-to-day administration more efficient. Refer to the Managing investigations documentation for more information.

Alerts: Improved monitoring with enhanced alert conditions

Detect issues with more precise alert configurations. Monitors configuration now supports the "less than or equal to" <= operator, enabling to trigger alerts when the metric value is below a specific threshold. With this improved issue detection, alerts cover even more use cases, such as low usage or performance declines. Refer to the Alerts overview documentation for more information.

💡 Thanks for expressing your interest in this feature on our ideas portal!

New in the Library

Visit the in-product Nexthink Library for the following new content:

• Workflow to manage temporary local admin permission: Automate approvals, granting temporary local admin permissions to users, and revoking the rights after a specified duration to ensure security and compliance.

• Connector for JamF: Expand integration capabilities with a new connector to JamF which can be used within workflows to simplify and automate device management tasks.

• Digital adoption insights dashboard: Gain insights into usage of configured web applications with a new comprehensive dashboard.

• Remote actions for managing admin privileges on macOS: Manage local admin privileges, allowing you to check, elevate, or revoke admin permissions remotely on macOS devices while maintaining security and compliance.

Refer to the Nexthink Library documentation for more information.

The workflow content mentioned above is subject to an additional Flow license, please contact your Nexthink representative for more information.

New Library content will be made available following the 2025.3 rollout in all regions.

New Nexthink Adopt learning path and documentation

Unlock the full potential of Nexthink Adopt with new learning resources. Documentation about Adopt on Infinity is now available on docs.nexthink.com. The dedicated learning path Optimizing Digital Adoption with Nexthink provides step-by-step guidance to help you maximize the value and functionality of this product.

Qualitative feedback system for Nexthink Documentation

Help us shape Nexthink documentation with a new feedback option. In addition to the page rating system, you can now submit written feedback directly on documentation pages. Share what works, what doesn’t, and what could be improved—your insights help us better understand content effectiveness and areas for improvement. Your voice matters—thank you for helping us make Nexthink documentation even better.