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The version 2024.8 release date is September 17, 2024. View the release notes on the website.
Demonstrate the value of past DEX decisions and define future improvement plans using industry-based insights. A new benchmarking dashboard shows how your DEX score and other metrics compare to the rest of the industry. Refer to the documentation for more information.
This functionality will be made available following the completion of the 2024.8 rollout in all regions.
is subject to an additional license, please contact your Nexthink representative for more information.
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See where devices are with greater precision with new rule-based location configuration. Define the location of devices using rules based on properties such as local IP address, public IP address, or name. In addition to location type (onsite/remote) you can now specify:
Site: free-form string
State and Country: ISO codes
Identify, correlate, and troubleshoot collaboration experience issues even more easily with several enhancements to Collaboration Experience:
Collaboration applications are shown with collaboration calls in a dedicated section on the device timeline, letting you see the usage and issues while a call is in progress, without having to wait for the call details to be populated from the connectors.
Open the call view dashboard from investigations & dashboards with the actions menu next to the field, or by clicking on the callID in investigations.
Consult screen sharing quality info for Zoom calls in investigations and the call view dashboard.
This functionality will be made available following the completion of the 2024.8 rollout in all regions.
Visit the in-product Nexthink Library for the following new content:
Adobe Acrobat license optimization: Reduce unnecessary licensing costs by detecting the use of Adobe Acrobat Pro licenses and confirming with the user if they truly need it.
Shadow IT: Discover the use of non-corporate-approved collaboration, filesharing, and AI applications that could put your organization at risk.
Intune for macOS: Monitor Intune client compliance on macOS devices directly from your current Intune client health library dashboard.
New Library content will be made available following the completion of the 2024.8 rollout in all regions.
Get more out of Nexthink with the following improvements to our product documentation:
The Nexthink Support portal header is now aligned with the Learn and Doc portal headers for more accessible and seamless navigation.
Boost your professional profile by earning Nexthink digital credentials. All Nexthink Learn users who successfully complete our product certification programs earn official branded digital certificates and badges. These credentials can be shared on platforms like LinkedIn, allowing you to highlight your technical skills and achievements to your network and potential employers.
Reduce your time to resolution by focusing on the issues that matter the most. Consult a GenAI-powered contextual explanation of what the real impact of a given alert might be for your employees and your digital workplace. Refer to the documentation for more information.
Reduce your time to resolution by proactively identifying device-level issues impacting your DEX environment. Our new auto-installed monitors leverage platform-configurable metric ratings, such as CPU usage and boot duration, to detect when performance is considered poor and impact is seen across many of your devices. Refer to the documentation for more information.
New device.location fields are available in NQL to access the rule-based location of the device (with a fallback to GeoIP location if no matching rule is found). Refer to the documentation for more information.
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Understand and visually interpret the results of your queries more easily. Now you can visualize the investigation results of compatible queries as a bar chart. Refer to the and documentation for more information.
Resolve issues more quickly by mapping workflows to checklist properties, allowing agents to trigger them directly from the checklist in Device View and Amplify. Refer to the and documentation for more information.
and are subject to an additional license, please contact your Nexthink representative for more information.
Save time checking if a solution was correctly executed, and updating the associated support ticket. Now when a workflow is executed using Amplify from a ServiceNow ticket, the outcome will be recorded back to the ticket from the workflow. Refer to the documentation for more information.
and are subject to additional licenses, please contact your Nexthink representative for more information.
Refer to the documentation for more information.
is subject to an additional license, please contact your Nexthink representative for more information.
Use Nexthink comfortably even on smaller screens, with a redesigned navigation menu that lets you scroll down if there is insufficient room to show all icons. Refer to the documentation for more information.
Update your Cloud Collector to version 24.8 for support of the new macOS 15 Sequoia. Refer to the documentation for more information.
Gain greater visibility into usage and resolve issues with data exporters by accessing their execution history in NQL. You can now set up alerts and investigate problems with data exporters directly within the platform using the standard query language. Refer to the documentation for more information.
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Avoid cumbersome workarounds when configuring trends that involve boolean metrics. Custom trends now natively support the use of boolean values. Refer to the documentation for more information.
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Improve your employee experience by only showing them campaigns on relevant devices. Now scheduled campaigns that are using device queries will only be displayed to users on devices that are relevant to the campaign. Refer to the documentation for more information.
Enhanced documentation with improved content and structure on how to write PowerShell scripts for and, including script examples.
A new with an overview of Nexthink's integration capabilities and a comprehensive list of IT solutions that Nexthink can integrate with, along with detailed guidelines and examples, such as .
