Importing a content pack (classic)

Nexthink Finder is a Windows-only desktop application whose functionality is now available within the Nexthink web interface. Nexthink can now be used directly from a browser and most functions no longer require an additional desktop application.

Importing a pack from the Library

Via the Nexthink Library website

Install a Library Pack on your setup while browsing the catalog of Nexthink Library. This procedure requires that you have Finder installed on your computer:

  1. Open your favorite web browser.

  2. Navigate to the Nexthink Library website.

  3. Optional: combine the search tools to filter and sort the list of Library packs.

  4. Select a Library pack from the list.

  5. Click the Install button to the right of the description of the pack. A dialog box will appear.

    1. Read carefully about the modules required by the Library pack.

    2. Tick the box I understand to acknowledge the content of the dialog box.

    3. Click Install. Finder will open automatically.

  6. Log in to Finder, if not already logged in.

  7. Finish the installation of the pack from Finder by configuring the pack, if needed.

Via Finder

Within Finder, directly import content from Nexthink Library as follows:

  1. Log in to Finder.

  2. In the left-hand side accordion, select Nexthink Library

  3. Look for the pack that you want to import:

    • In the Browse tab, look for the pack in a list that you can refine by type of solution and sort using different criteria.

    • In the Search tab, type in some keywords to find the appropriate pack.

  4. Click the plus icon to the right of the name of the pack to import it.

Importing a pack from a file

To import a content pack from a file:

  1. Log in to Finder.

  2. Click the icon in the upper-right corner of the Finder window.

  3. Select Import content pack from file... from the menu.

  4. Choose the content pack file.

  5. Review the content to be imported. Each item is imported into an appropriate place depending on its type:

    • Centralized content (categories, metrics and services) are shared among Engines in the same setup.

    • Alerts are locally imported into the global alerts section.

    • Investigations and one-clicks are locally imported into their corresponding sections.

    • Portal modules are imported into your PERSONAL section in Portal.

  6. When the message Pack <name> successfully imported shows up, click OK to finish the import process.

Sharing the imported modules

When importing a content pack, note that the imported Portal modules stay in your PERSONAL section of Portal. Remember to publish these modules if you want to share them with other users.



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