Workflow: License reclamation

License reclamation is a workflow solution that helps enterprises identify and automatically remove unused or underused software licenses. This automation reduces waste and optimizes software spend by reclaiming licenses at scale without manual intervention.

Problem

Large enterprises can easily lose track of software licenses allocated to employees. Over time, unused or forgotten licenses silently drive up unnecessary costs. Removing these licenses is often a slow, manual process handled on a case-by-case basis by IT teams.

Solution

By identifying users who are not using or underutilizing a licensed application, you can automatically trigger a workflow to remove them from the relevant application group and reclaim the license. This hands-off workflow supports cost optimization and operational efficiency at scale.

Benefits and outcome

By implementing the "License reclamation" solution you:

• Automate license removal through a workflow, reducing manual IT intervention.

• Reclaim unused licenses and optimize software spending.

• Reduce service desk workload by eliminating repetitive tasks.

• Accelerate the license deprovisioning process across large user bases.

• Improve compliance and visibility into software usage across your organization.

Getting started with "License reclamation"

Configure and start using your pack by following these links:

• Usage guide: License reclamation for standard users

• Configuration guide: License reclamation only accessible to users with an administrator role