What's new 2025.6

The version 2025.6 release date is July 14, 2025. View the release notes on the Extended Documentation website

Execution logs for inbound connector imports

Easily debug and troubleshoot inbound connectors when import errors occur. You can now access execution logs via NQL, giving you detailed visibility into the performance and results of each inbound connector execution. Supported connectors include Workday, SAP SuccessFactors, and Salesforce. Refer to the Connector for Workday, Connector for SAP SuccessFactors and Connector for Salesforce documentation for more information.

Infinity Japanese language support

Nexthink Infinity can now be used in both English and Japanese, enabling native language support for Japanese-speaking teams. This update helps reduce the risk of missed insights and actions due to language barriers, and allows users to easily switch languages from the My Account page—making digital employee experience transformation more accessible to employees in Japanese speaking organizations. Refer to the My Account documentation for more information.

Application Experience: Enhanced navigation, metrics, and dashboard insights

This update brings several improvements to the Application Experience module, focusing on usability, insights, and performance analysis:

• Investigation side panel: It is now available in web application dashboards, enabling quick, in-context exploration of usage and performance issues.

• Time lost metrics: New time-based metrics—covering page loads, transactions, and errors—to quantify productivity loss directly in the overview dashboard.

• Streamlined navigation structure: A reorganized, topic-based layout for web, desktop, hybrid, and network applications, enhancing quick access to insights and Adopt features.

Refer to the Monitoring web applications and Interpreting the Overview dashboard documentation for more information.

Adopt: Streamlined guide creation and embedded workflow actions

This update introduces new capabilities in the Adopt module, focusing on simplified guide deployment and deeper user engagement through actionable experiences:

• Predefined guide imports from the Nexthink Library: Easily import predefined Adopt guides for Workday and Salesforce from the Nexthink Library to support common applications and use cases. This update builds on the existing Library infrastructure to streamline guide creation and deployment, helping you accelerate time to value. Refer to the Managing guides documentation for more information.

• Embedded action buttons in guide steps: Empower employees to execute Nexthink workflows—such as campaigns or remote actions—directly within web-based guides. Refer to the Developing Walkthrough guides documentation for more information.

Nexthink Adopt is subject to an additional license. Contact your Nexthink representative for more information.

Assist: Smarter, compliant, and more adaptive

Use Assist more effectively across the Infinity platform with improvements to infrastructure and intelligence. Assist now runs entirely on AWS, removing its dependency on OpenAI. This change simplifies compliance processes, streamlines procurement, and ensures greater scalability for enterprise environments. Additionally, Assist now dynamically iterates through tasks and subtasks in multiple intelligent passes, delivering deeper insights and more precise outcomes than ever before. Refer to the Using Nexthink Assist documentation for more information.

🔎 This AI feature is in beta and may change before its final release.

Amplify: Usage data insights

Gain visibility into how your service desk agents are using Amplify by opting in through the Amplify configuration to access detailed usage data in NQL, including all actions an account has taken within Amplify. See which features drive the most engagement, which checklists are underused, how often Remote Action outputs are copied—and much more. Leverage these insights to boost adoption, spotlight underused capabilities, and ensure Amplify delivers maximum impact across your teams. Refer to the Tracking Amplify usage documentation for more information.

Amplify is subject to an additional license, please contact your Nexthink representative for more information.

Flow: Generate workflow Functions with AI prompt

The Function thinklet in Workflows enables advanced data transformation and computation. You can now generate custom JavaScript functions simply by describing what you want in natural language—Flow takes care of the code for you. This enhancement is designed to help users without coding expertise create meaningful logic in the workflow designer, reducing setup time and boosting productivity. Refer to the Function thinklet documentation for more information.

Flow is subject to an additional license, please contact your Nexthink representative for more information.

Flow: Support manual custom fields for decision-logic automation

You can now incorporate device and user manual custom fields directly into workflow conditions. This enables smarter, more targeted decision-making in your automations, allowing workflows to adapt dynamically to your environment. Refer to the Using Designer documentation for more information.

Flow is subject to an additional license, please contact your Nexthink representative for more information.

💡 Thanks for expressing your interest in this feature on our ideas portal!

Audit Logs for Ratings

Gain greater accountability and traceability with audit log support for Ratings. This enhancement enables you to track when Ratings are created, modified, or deleted—improving oversight and compliance. Refer to the Audit trail codes Infinity documentation for more information.

Live Dashboards: UX improvements

Boost your productivity with new enhancements for live dashboards:

• Use the action menu directly in bar charts and multi-metric gauges for seamless see-diagnose workflows and quicker access to investigations and remediations. Refer to the Using Live Dashboards documentation for more information.

  
• Speed up dashboard creation by copying widgets within the same tab, across tabs, or between dashboards and environments —making it easier to reuse and adapt visual components. Refer to the Managing Live Dashboards documentation for more information.

  

New in the Library

Visit the in-product Nexthink Library for the following new content:

• Workflow for scheduling time in Outlook: Automate meeting scheduling by identifying and blocking free time on users’ calendars for support sessions or proactive IT actions.

• Workflow for detecting and fixing application access issues: Automatically identify web application access failures caused by VPN disruptions and resolve them using guided troubleshooting workflows. This reduces downtime and improves the user experience.

• Adopt guides – Workday: Support adoption of Workday with ready-to-use guidance content that accelerates time to value and simplifies onboarding.

• Adopt guides – Salesforce: Accelerate Salesforce adoption with walkthroughs that highlight essential workflows and drive effective user enablement.

• Content pack for Citrix CVAD & DAAS infrastructure monitoring: Access usage, performance & critical service health insights across core Citrix components to support proactive infrastructure management.

• Intune policy compliance for macOS: Remote action to fetch and report policy sync status across macOS endpoints to ensure compliance and streamline multi-OS fleet management.

• Enhanced energy consumption tracking: Improve device power consumption reporting with enhanced Remote Action logic that captures energy usage more reliably.

• Workflow for local admin rights – macOS support: Workflow for managing local admin permissions now includes support for macOS devices.

Refer to the Nexthink Library documentation for more information.

The workflow and Adopt content mentioned above are subject to an additional license. Please contact your Nexthink representative for more information.

Documentation on how to launch and enable Amplify

Plan your Amplify launch more effectively with new guidelines on how to launch and enable Amplify now available on the Nexthink Documentation portal. This new documentation page, Launching and enabling Amplify, presents a step-by-step process for getting started with Amplify—from goals and KPIs planning through Amplify setup and teams' enablement to Amplify adoption monitoring.

Learn: New Adopt learning paths and certifications

Advance your digital adoption expertise with two new learning paths - Mastering Digital Adoption with Nexthink and Driving Digital Transformation with Nexthink. These training programs provide clear guidance and validate practical skills, helping you apply effective strategies and get more value from Nexthink Adopt.

Ready to validate your expertise? Complete the exams to earn your official Nexthink Associate and Nexthink Professional certificates in Digital Adoption Management.