Using remote actions

Effortlessly keep track of the success of remote actions across your entire organization through advanced Remote ction dashboards.

Accessing Remote Actions

Select the Remote Actions module from the main menu. Next, based on your specific goal, proceed with one of the following steps:

Select Remote actions overview from the navigation panel to view statistics relevant to the performance of your remote actions.
Select Manage remote actions to create, edit or manage remote actions. Refer to the Manage Remote Actions documentation for more information.
Select an existing remote action from the list in the navigation panel to view its details.
Click on the New button at the top of the navigation panel to directly create a new remote action. Refer to the Manage Remote Actions documentation for more information about creating remote actions.

Using the Remote actions overview page

An area chart visually illustrates the dynamic changes in the number of executions. The associated Devices table shows the total number of devices targeted by at least one remote action and offers a breakdown by status:

Success Executions that were completed successfully.
Cancelled Executions that were canceled due to the deletion of a remote action.
Old collector Executions that were not performed due to an older version of Collector.
No script Executions that were not performed due to the missing script for the device platform, .ps for Windows and .bash for macOS.
Expired Executions that expired due to the targeted device continuing to be offline while a new execution request was received.
Failed Executions that failed.
Waiting on device Executions that are waiting for the device to come online.

The execution charts table displays the total execution count of all remote actions and a breakdown by Platform, Purpose and Trigger. Filter the execution details of a remote action by clicking on the bars. Filters appear in the filtering bar at the top of the page.

The remote actions table organizes remote actions by Name, Device count, Successful executions, and Failed executions. Click on the column title to sort the content.

Click on a remote action in the table to open the Remote Actions details page. Previously selected filters automatically apply.

Remote Action details page

The details page shows execution details for a specific remote action. To access the execution details page.

Select Manage remote actions.
Hover over a remote action to reveal the action menu on the left side of the table.
Click the Details to view the execution details page.
Alternatively, select an existing remote action from the list in the navigation panel to view its details.

The Remote action executions gauge and timeline show executions that are a Success and those that have Failed. Click on the gauge labels to apply filters to the whole page.

The Executions bar charts show a breakdown by Platform, Purpose and Trigger. Hover over the total number of executions and click on the action menu to drill down to:

Execution summary statistics without device details.
Execution details with device information and outputs.

The Devices table shows a breakdown by execution status. Hover over the total number of devices and click on the action menu to drill down to:

The last successful execution per device for the remote action.
Execution details with device information and outputs.

The execution details and last successful execution drill-down are only available for Infinity remote actions that have not been deleted from the dashboard.

Using the timeframe picker

Use the timeframe picker in the top-right corner of the page to select a preset timeframe or a custom time period. The system applies the chosen timeframe to all widgets on the page. If you do not specify a timeframe, the default is Last 7 days.

Refer to the in-product documentation in the right-side menu for more information.