Configuration guide: Adobe Acrobat licensing
Introduction
This library pack is designed to assist in the investigation of the presence and usage of the Adobe Acrobat application across your environment. It also aims to help optimize licensing costs by removing any unused copies and downgrading Pro editions where necessary.
Content list and dependency
This library pack contains the following content and dependencies:
Adobe Acrobat licensing
Helps improve visibility into Adobe Acrobat presence and usage to optimize licensing costs by removing unused copies and downgrading Pro editions where they are not needed.
Get Windows Registry key values
Returns the value data of up to three Windows Registry properties. This retrieves the value of the registry key indicating if Adobe Acrobat Pro or Standard is installed.
Required to populate specific dashboard widgets.
Adobe software usage assessment
Asks users whether they are using the advanced features of the Pro version of that application or if they are ready to downgrade to the Standard version.
Adobe Acrobat
Required for the Adobe Acrobat software metering rule to monitor usage of Adobe Acrobat application instances
Required to populate specific dashboard widgets.
Adobe Acrobat
It is necessary to monitor the utilisation of Adobe Acrobat application instances, specifically the desktop_focus_time property.
Required to populate specific dashboard widgets.
Must be configured manually
Configuration guide
To effectively use this library pack, the content must be installed and configured appropriately. Below are some suggested steps to install and configure the content properly before use.
Step 1) Install library pack content
Go to the Nexthink Library and install all required content.
Step 2) Configure remote actions
Navigate to the Managing Remote Actions administration page to review and edit your remote actions.
We recommend the following configurations for these remote actions:
Get Windows Registry key values
Scheduled, weekly
RegistryKey1
ValueName1
Get Windows Registry key values
RegistryKey1
Registry::\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVEntitlement
This registry key stores the value that indicates the edition of the Adobe Acrobat application installed on a device. This example illustrates the registry path for the Adobe Acrobat DC (edition) release subsequent to 2021.
ValueName1
iEntitlementLevel
This registry value indicates the edition of the Adobe Acrobat application installed on a device.
The registry path for Adobe Acrobat may vary depending on the edition and version of the application installed on devices within an organization. For instance, the registry path for Adobe Acrobat Classic is as follows: Registry::\HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\Classic\AVEntitlement
It is essential to ensure that the correct registry path for the Adobe Acrobat edition and version currently installed within your organization is specified. The necessary path can be determined by consulting the relevant version's documentation or by conducting a manual examination of the registry on a reference device.
Step 3) Configure the campaign
This library pack contains one Engage campaign, "Adobe software usage assessment." This campaign asks users if they are using advanced features of the Pro version or if they want to downgrade to Standard.
This campaign should be modified before use to ensure that it matches corporate communication guidelines. Navigate to the Managing Campaigns administration page to review and edit this campaign.
Please ensure to:
Customize the sender name and image.
Review and adjust questions.
Publish the campaign when you are ready to use it.
Step 4) Configure software metering rule
Please note that this library pack requires manual configuration of the software metering rule for the Adobe Acrobat application. This software metering rule is necessary to provide you with visibility of Adobe Acrobat desktop focus time over the extended period of the past 90 days.
Navigate to the manage software metering rules administration page to review and create this software metering rule with the following settings:
Software metering name
Adobe Acrobat
NQL ID
#adobe_acrobat
License type
User based
Applications
Adobe Acrobat
The desktop_focus_time metric used in this dashboard requires manual configuration.
Please refer to the following guide for instructions on how to manually configure the desktop_focus_time in your tenant: Focus time metric configuration
Usage guide
Your content is now configured and ready to be used. For usage overview and recommendations, you can visit the usage guide:
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