Benchmark

The new web application dashboards are in technical preview. Features and usability may change before the General Availability (GA) release.

Refer to the Old vs. new web applications dashboards documentation for more information.

Use cross-customer data to detect problems and troubleshoot more quickly and effectively.

Conducting benchmark comparison

The Benchmark feature is only available for environments with an active Application Experience license. It will automatically display for any configured web or hybrid application.

1. Select an application from the drop-down menu to compare its performance against the current application.

2. Review the available metrics for My company versus All companies.

   • My company column displays data from instances of the current application installed on your company devices.

   • All companies column displays data from over 10,000 devices across over 50 companies, where Nexthink monitors the current application.

Benchmark metrics: Adoption

Metric	Description
Usage time per employee	Sum of all focused usage times across all users in a given timeframe, divided by the number of distinct users.
Page views per employee	Sum of all page view events across all users, divided by the number of distinct users.

Benchmark metrics: Speed

Metric	Description
Page load time	Total load time for an application (client + network + backend).
Client time	Time taken by the client-side application, running on the device, to respond.
Network time	Time it takes for a web request to travel over the network from client's device to the server and for the server's response to travel back.
Backend time	Time it takes the application backend to process a request.
Frustrating page load ratio	Ratio computed by dividing the number of frustrating page loads, by the number of all page loads.

Benchmark metrics: Reliability

Metric	Description
Error ratio	Ratio computed by dividing the number of errors by the total number of navigations, including navigations with and without errors.