Content management

Use Content management to configure the content and data structures used across the platform. From here, you can manage DEX score settings, define ratings, maintain custom fields and trends, build checklists, and access NQL API guidance.

This section includes the following pages:

• Digital Experience Score Management: Configure DEX score applications, score metrics, benchmarking options, and sentiment campaign settings.
• Ratings management: Create, edit, tag, export, and delete ratings used to classify device and custom field values.
• Custom fields management: Create and manage manual, computed, and rule-based custom fields, including bulk value updates.
• Custom trends management: Create, import, tag, and manage custom trends to track data snapshots over time.
• Checklists management: Build and manage checklists for Device View and Amplify, including properties, groups, tags, and sharing.
• NQL API queries: Learn how to use the NQL API to extract platform data for external reporting and integrations.