Configuration guide: Wi-Fi and Ethernet diagnostics

The configuration options on this page are only accessible to administrators.

Refer to the Usage guide: Wi-Fi and ethernet diagnostics to use library content as a standard user.

Prerequisites

This library pack does not contain any content from any expansion products:

Included content and dependencies

This library pack contains the following content and dependencies:

Dashboards	Wi-Fi and ethernet diagnostics	This is the main content for this pack.	DEX endpoint related metrics
DEX endpoint-related metrics	Wi-Fi strength wifi.signal_strength.avg.rating	An endpoint-related metric that can be configured if the Nexthink default values differ from organizational standards.	None
DEX endpoint-related metrics	Wi-Fi upload speed wifi.transmission_rate.avg.rating	An endpoint-related metric that can be configured if the Nexthink default values differ from organizational standards.	None
DEX endpoint-related metrics	Wi-Fi download speed wifi.receive_rate.avg.rating	An endpoint-related metric that can be configured if the Nexthink default values differ from organizational standards.	None

Configuring "Wi-Fi and Ethernet diagnostics" pack

Adapt these suggested configuration steps to edit and customize content according to your organizational needs.

Follow these steps to install and configure content:

• Before configuration - Install library pack content from Nexthink Library

• Step 1 - Configure endpoint metrics (ratings)

Step 1 - Configure endpoint metrics (ratings)

1. From the main menu, navigate to the Administration > Content administration > Digital Experience page.

2. Expand the Network quality section.

1. For each network-related metric, enter the required threshold if the Nexthink default metric differs from your organizational standard.

2. These new endpoint metric thresholds will now apply to any query that uses a "rating". For example:

• where wifi.signal_strength.avg.rating = poor

• where wifi.transmission_rate.avg.rating = poor

• where wifi.receive_rate.avg.rating = poor