Campaign thinklet

The Campaign thinklet allows sending a communication to the employee of the targeted device or to an alternate user when another user needs to be asked or informed.

The workflow uses the responses from single answer questions in the campaign to make decisions defined by conditions, or treats them as inputs to other thinklets in the workflow.

• Name: Enter a unique name for the campaigns thinklet.

• ID: The system generates the ID automatically based on the name.

• Description (optional): Describe the purpose of the thinklet and what it does. This information is useful for other users of the workflow who may not be familiar with it.

• Timeout: Set the timeout in minutes or hours. This dictates how long the workflow waits for a response from the campaign before timing out. When the timeout limit is reached, the workflow enters a failed state and stops processing.

• Select campaign: Identify the campaign that the thinklet will send. The following criteria are required for a campaign to appear in this list:

  • The campaign trigger is set to Workflow.

  • The campaign contains only single answer questions.

  • The campaign is published.

• Select user: Choose the recipient of the campaign from the following options:

  • Targeted user: Select the primary user of the device targeted in the workflow.

  • Custom value: Select a specific user by entering a UPN or username keywords to search for a relevant user.

  • Workflow parameter: Select a parameter from the existing list that contains user SID or UPN.

  • Thinklet output : Select an output from another thinklet that returns user SID or UPN, such as an employee's manager in a workflow that requires manager approval.

• Parameters: Configure the parameters for the campaign. This option only appears if the selected campaign is configured to accept parameters.

If you postpone a campaign and want the employee to see it again, set the campaign thinklet's timeout value to over 6 hours.