# Configuration guide: Intune alerting

{% hint style="warning" %}
The configuration options on this page are only accessible to [administrators](https://docs.nexthink.com/platform/user-guide/administration/account-management/roles#roles-administration).

Refer to the [Usage guide: Intune alerting](/platform/library-packs/security-and-compliance/intune-alerting/usage-guide-intune-alerting.md) to use library content as a standard user.
{% endhint %}

## **Prerequisites** <a href="#documentation-contentanddependencies" id="documentation-contentanddependencies"></a>

This library pack does not require any prerequisites to function.

## **Included content and dependencies** <a href="#documentation-contentanddependencies" id="documentation-contentanddependencies"></a>

This library pack contains the following content and dependencies:

<table><thead><tr><th width="146">Content type</th><th width="179">Name</th><th width="240">Description</th><th>Dependencies</th></tr></thead><tbody><tr><td>Monitor</td><td>Intune alert - Device non-compliance</td><td>Tracks the ratio of non-compliant Intune devices.</td><td>RA: Get Intune compliance status</td></tr><tr><td>Monitor</td><td>Intune alert - Policy failures</td><td>Tracks the ratio of Intune device policy update failure on last synchronization attempt.</td><td>RA: Get Intune synchronization status</td></tr><tr><td>Monitor</td><td>Intune alert - Synchronization failures</td><td>Tracks the ratio of Intune devices where the last synchronization attempt failed.</td><td>RA: Get Intune synchronization status</td></tr><tr><td>Monitor</td><td>Intune alert - Failed app deployments</td><td>Tracks the ratio of failing application deployments of Intune on devices.</td><td>RA: Get Intune failed app deployments</td></tr><tr><td>Remote action</td><td>Get Intune compliance status</td><td>Informs you of devices that are onboarded to Microsoft Intune, whether those devices are at the time of Remote Action execution either marked as Compliant, or Non-Compliant.</td><td>none</td></tr><tr><td>Remote action</td><td>Get Intune synchronization status</td><td>Provides health insights of Intune managed devices. Identifies any issues with policy synchronization or problems applying policy.</td><td>none</td></tr><tr><td>Remote action</td><td>Get Intune failed app deployments</td><td>Provides insights of application deployment failures on endpoint devices by outputting relevant values. This remote action is useful in situations where Intune fails to deploy applications to devices.</td><td>none</td></tr></tbody></table>

## **Configuring "Intune alerting pack"** <a href="#documentation-configurationguide" id="documentation-configurationguide"></a>

Follow these steps to install and configure content:

* Before configuration - Install library pack content from [Nexthink Library](https://docs.nexthink.com/platform/user-guide/nexthink-library)
* [Step 1 - Configure remote action(s)](#step-1-configure-remote-action-s)
* [Step 2 - Configure monitors](#step-2-configure-monitors)

### **Step 1 - Configure remote action(s)**

1. From the main menu, navigate to the **Remote Actions** > [Manage remote action ](https://docs.nexthink.com/platform/user-guide/remote-actions/managing-remote-actions)page.
2. Review and edit your remote actions.

Nexthink recommends the following configurations for these remote actions:

| Name                              | Trigger schedule | Paramters to edit |
| --------------------------------- | ---------------- | ----------------- |
| Get Intune compliance status      | Scheduled, daily | none              |
| Get Intune synchronization status | Scheduled, daily | none              |
| Get Intune failed app deployments | Scheduled, daily | none              |

These remote actions can be scheduled more frequently if desired, especially if Intune policy changes are planned and monitoring is required. The monitors are configured to run every three hours, to allow for this possibility.

### **Step 2 - Configure monitors**

1. From the main menu, navigate to the Alerts & Diagnostics > [Manage alerts](https://docs.nexthink.com/platform/user-guide/campaigns/managing-campaigns) page.
2. Review and edit your monitors. For each installed monitor:

* Configure priority
* Configure the trigger thresholds
* Configure email notifications (if required)

<table><thead><tr><th width="327">Name</th><th width="149">Priority</th><th>Trigger thresholds</th></tr></thead><tbody><tr><td>Intune alert - Device non compliance</td><td>High</td><td><p>Ratio non-compliant</p><p>Devices non-compliant</p><p>Devices targeted</p></td></tr><tr><td>Intune alert - Policy failures</td><td>High</td><td>Ratio policy apply error<br>Devices policy apply error<br>Devices targeted</td></tr><tr><td>Intune alert - Synchronization failures</td><td>High</td><td>Ratio sync failed<br>Devices sync failed<br>Devices targeted</td></tr><tr><td>Intune alert - Failed app deployments</td><td>High</td><td>Ratio failed app deployment<br>Devices failed app deployment<br>Devices targeted</td></tr></tbody></table>

The monitors are configured to execute every three hours.

***

RELATED TOPICS

* [Intune alerting](/platform/library-packs/security-and-compliance/intune-alerting.md)
* [Usage guide: Intune alerting](/platform/library-packs/security-and-compliance/intune-alerting/usage-guide-intune-alerting.md)


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