Configuration guide: Hardware refresh insights
The configuration options on this page are only accessible to administrators.
Refer to the Usage guide: Hardware refresh insights to use library content as a standard user.
Prerequisites
This library pack contains content from the following expansion products:
Some of these products offer default access to their respective content and can still be used without expansion products.
To learn more about default thresholds for expansion products, visit the extended documentation.
Included content and dependencies
This library pack contains the following content and dependencies:
| Type | Name | Description | Dependencies |
|---|---|---|---|
Hardware refresh insights | Enables analysis of selected devices using Endpoint DEX scores and determines component upgrade opportunities, helping to extend device lifecycles. | none | |
Get warranty information | Retrieves warranty information of Dell, HP and Lenovo devices via REST APIs. | Retrieves useful information which can be used for tagging devices for hardware refresh reviews via custom field. | |
Get battery status | Returns the health status of the battery installed on the laptop | Used in the dashboard "Devices to upgrade" tab. | |
Hardware refresh review | Manual custom field is used in Hardware refresh insights dashboard. | The value must be set to "Under review" for devices which are selected for hardware refresh review. |
Configuring the Hardware refresh insights library pack
Adapt these suggested configuration steps to edit and customize content according to your organizational needs.
Follow these steps to install and configure content:
Before any configuration - Install library pack content from Nexthink Library
Configure remote action(s)
From the main menu, navigate to the Remote Actions > Manage remote action page.
Review and edit your remote actions.
Nexthink recommends the following configurations for these remote actions:
| Name | Trigger | Parameters to edit |
|---|---|---|
Get warranty information | Manual | Dell Client ID, Dell client secret, Dell device warranty item numbers, Dell battery warranty item numbers, Lenovo client token, Lenovo device warranty product codes, Lenovo battery warranty product codes, HP Client ID, HP Client Secret token. |
Get battery status | Manual | TemperatureUnit - Acceptable values are 'Celsius' or 'Fahrenheit' |
RELATED TOPICS
Hardware refresh insights overview
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