Configuration guide: Hardware refresh insights

The configuration options on this page are only accessible to administrators.

Refer to the Usage guide: Hardware refresh insights to use library content as a standard user.

Prerequisites

This library pack contains content from the following expansion products:

Some of these products offer default access to their respective content and can still be used without expansion products.

To learn more about default thresholds for expansion products, visit the extended documentation.

Included content and dependencies

This library pack contains the following content and dependencies:

Type
Name
Description
Dependencies

Hardware refresh insights

Enables analysis of selected devices using Endpoint DEX scores and determines component upgrade opportunities, helping to extend device lifecycles.

none

Get warranty information

Retrieves warranty information of Dell, HP and Lenovo devices via REST APIs.

Retrieves useful information which can be used for tagging devices for hardware refresh reviews via custom field.

Get battery status

Returns the health status of the battery installed on the laptop

Used in the dashboard "Devices to upgrade" tab.

Hardware refresh review

Manual custom field is used in Hardware refresh insights dashboard.

The value must be set to "Under review" for devices which are selected for hardware refresh review.

Configuring the Hardware refresh insights library pack

Adapt these suggested configuration steps to edit and customize content according to your organizational needs.

Follow these steps to install and configure content:

Configure remote action(s)

  1. From the main menu, navigate to the Remote Actions > Manage remote action page.

  2. Review and edit your remote actions.

Nexthink recommends the following configurations for these remote actions:

Name
Trigger
Parameters to edit

Get warranty information

Manual

Dell Client ID, Dell client secret, Dell device warranty item numbers, Dell battery warranty item numbers, Lenovo client token, Lenovo device warranty product codes, Lenovo battery warranty product codes, HP Client ID, HP Client Secret token.

Get battery status

Manual

TemperatureUnit - Acceptable values are 'Celsius' or 'Fahrenheit'


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