Developing Media guides
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Media Guides allow you to embed existing media or articles within your SaaS applications. You can access Media within the Nexthink Adopt Context help panel depending on contextual rules and conditions.
The image below exemplifies how employees view media-type guides with a smart-page display referencing external content from the web application.
After creating a Media-type Guide in Nexthink Applications, launch Adopt Editor using the installed Nexthink browser extension:
From Browser > Extensions:
Sign in as an administrator in the installed Nexthink browser extension.
Open the Nexthink browser extension, verify the Tenant, and select the target web Application.
Click the guide of interest to open Adopt Editor directly on the web application URL.
When you open Media in Adopt Editor mode, the in-application interface displays as follows:
Move the Adopt Editor to the right side of the page, and vice versa if it is already on the right side.
Add new Media.
Change the guide language to review and override guide content localized by Nexthink—AI generated.
Access the Media settings, where you can toggle context help.
Turn off the Adopt Editor, allowing you to preview the selected Media.
Media is listed in numerical order.
Move the Media up to rearrange the order.
Move the Media down to rearrange the order.
Access the Media properties to configure content.
Remove the Media.
After accessing Adopt Editor for Media:
Add Media or use the + icon in the Adopt Editor.
Open the Media properties to access the Media property tab. Here, you can add text and content to your Guide.