VDI Experience

Virtual Desktop Infrastructures (VDIs) bring unparalleled flexibility and scalability, but also introduce complexities in management and performance optimization that traditional physical desktops simply do not require. Virtual infrastructures demand advanced backend infrastructure, continuous network reliability, and expert IT oversight to ensure seamless performance and user experience.

VDI Experience includes a whole new Desktop Virtualization module designed to tackle the complexity of virtual infrastructures. It offers end-to-end visibility, real-time anomaly detection, and AI-powered insights to identify and resolve issues proactively. With intelligent automation and performance optimization tools, organizations using virtualized environments can reduce costs, enhance user satisfaction, and transform their IT efficiency, all while delivering a seamless digital employee experience.

Yet, VDI Experience comprises more than just a single new dashboard. It offers a wide range of novel capabilities through connections with other Nexthink products, such as:

• AI-guided Alerts across all VDI metrics

• Remediation capabilities with dedicated Remote Actions and Workflows

• Engagement promotion to communication and productivity with the help of Campaigns

• Comprehensive metrics on digital experience through the use of Collector

Also, VDI Experience features preinstalled library packs specific to it that allow you to monitor VMs that utilize Citrix CVAD and DaaS. The Citrix library packs documentation explains these dashboards.

Learn how to maximize the benefits of the VDI Experience in your environment:

• Getting started with VDI Experience

• Using Sessions overview

• Using Session view

• VDI Experience NQL capabilities

Understanding VDI Experience

Managing virtual infrastructures is a complex endeavor that requires visibility across numerous systems, sessions, and user experiences. To support this need, VDI Experience provides a unified conceptual framework for monitoring, analyzing, and optimizing virtual environments.

VDI Experience is a high-level concept that focuses on the health, performance, and usability of virtual infrastructures. It represents a comprehensive approach to VDI management, aggregating data, insights, and visualizations that span multiple product components.

To make the VDI Experience actionable, Nexthink provides:

• A dedicated Desktop Virtualization module, which serves as the central hub for all core functionality related to VDI monitoring.

• Preinstalled library packs tailored to virtual desktop monitoring. These packs contain custom dashboards that expand visibility into VDI-specific KPIs, usage patterns, and system anomalies.