# Packages

The **Packages** tab from [Device View](/platform/user-guide/device-view.md) provides insights into all installed packages and their versions on the current device. This information can be used in troubleshooting scenarios to understand the device's configuration at any moment.

You can use the **Update** and **Program** checkbox filters to display only one of the two categories, both, or neither. A search bar allows you to find packages by name.

* **Package name**: The name of the package as it is listed in the operating system.
  * Nexthink scans for new packages once per hour. Install and uninstall events align with the hourly scans.
* **Package version:** The version of the package, stored as a `string`.
  * The data is stored as a string because the package version reported by the operating system is not always numerical. This contrasts with `binary.version`, which consistently follows the x.y.z.t format.
* **Package type:** Displays whether the package contains a program or an update to a previously installed package.
  * The categories are **Program** and **Update**.

{% hint style="info" %}
The **Actions** rocket icon in the right-side panel allows you to take associated actions from the Device View page on the target device, depending on the user [role](/platform/user-guide/device-view.md#deviceview-requiredpermissionsfordeviceview) permissions.
{% endhint %}

<figure><img src="/files/SuGHRhv8lXAlHLiHDdeH" alt=""><figcaption></figcaption></figure>

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RELATED TOPICS:

* [Checklists](/platform/user-guide/administration/content-management/checklists-management.md)
* [Ratings](/platform/user-guide/administration/content-management/ratings-management.md)
* [Investigations](/platform/user-guide/investigations.md)
* [Using Device View for call quality issues](/platform/user-guide/collaboration-experience/using-device-view-for-call-quality-issues.md)


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