What's new 2025.5
The version 2025.5 release date is June 9, 2025. View the release notes on the Extended Documentation website.
Adopt: Smarter guide imports for key pages validation
Easily compare, validate and preserve existing key page references during Adopt guide imports, flagging any mismatches to ensure the corresponding web application configuration stays accurate and guides remain portable across tenants. Refer to the Managing guides documentation for more information.
Nexthink Adopt is subject to an additional license. Contact your Nexthink representative for more information.
Adopt: New connectors to import user attributes
Enrich Nexthink data with user attributes from Salesforce and SuccessFactors using new inbound connectors. These attributes can be used in Adopt for segmentation and other use cases, enabling more personalized and targeted engagement strategies. Refer to the Connector for Salesforce and Connector for SAP SuccessFactors documentation for more information.
Nexthink Adopt is subject to an additional license. Contact your Nexthink representative for more information.
Assist: Embedded data visualizations in responses
Understand data faster with built-in visualizations in Assist responses. You can now ask Assist to plot NQL query results directly into charts, helping you interpret insights more quickly and take action with confidence. Refer to the Using Nexthink Assist documentation for more information.
DEX Score: Smarter segmentation, precision, and governance
This update brings multiple enhancements to DEX Score V3, designed to improve accuracy and flexibility:
Enhanced device mapping : The computation for Moments of Experience now leverages an advanced combination of user identity, device, and contextual device data. This enhancement delivers more consistent and meaningful insights, particularly in complex scenarios, such as when users operate multiple devices simultaneously.
Improved memory metrics : DEX Score V3 now includes updated memory-related metrics, delivering more accurate and reliable scoring. This enhancement allows for better quantification of experience impact related to memory on both macOS and Windows platforms.
View domain controls in NQL : Use View domains to control access to DEX score data when querying it with NQL. This ensures local teams access relevant insights securely while respecting organizational boundaries.
These enhancements may influence your Digital Employee Experience (DEX) score. To ensure you maintain full control over how this change affects your environment, these updates are offered as an opt-in package. If you wish to enable these improvements, contact your Nexthink administrator. Refer to the Enhanced DEX score computation documentation for more information.
Full application resource visibility
Gain actionable metrics and AI insights into application behavior with runtime data now linked to the full application context and main process. Execution events, crashes, and connection activity across sub-processes are correlated and attributed to the overall application binary, providing a more complete view of performance and reliability.
These enhancements may impact DEX score values. To give organizations control over when to adopt these changes, the features are currently opt-in. If you wish to enable these improvements, contact your Nexthink administrator. Refer to the Enhanced DEX analytics, including the improved binary grouping documentation for more information.
💡 Thanks for expressing your interest in this feature on our ideas portal!
Flow: Repeat action in workflows
Design less complex and more resilient workflows with the new Repeat control.
When workflows need to recheck a condition or retry a set of actions, the Repeat control makes it easy to loop through steps until a condition is met or a maximum number of attempts is reached. Refer to the Configuring flow controls documentation for more information
Flow is subject to an additional license, please contact your Nexthink representative for more information.
Applications: Enhanced web usage events
Drill down into more detailed web activity with improved event granularity and faster access to recent data. While dashboards and metrics remain unchanged, NQL queries listing web.events now use a smaller bucket duration, enabling more timely and precise analysis. Refer to the Configuring webhook NQL conditions documentation for more information.
Web application events as real-time triggers
Act on key web application events the moment they happen. Web application events, such as page views, transactions, or errors, are now available as real-time triggers for webhooks and automation workflows. This enables faster issue resolution, reduces user disruption, and enhances the overall digital experience. It also allows for the collection of timely feedback when users complete Nexthink Adopt guides or tasks within applications. Refer to the Triggering workflows documentation for more information.
VDI: Session-based licensing
Track VDI license usage accurately with new session-based licensing display. The License UI now displays both licensed sessions and current usage, helping ensure alignment with purchased entitlements. Refer to the License documentation for more information.
VDI Experience is subject to an additional license, please contact your Nexthink representative for more information.
New in the Library
Visit the in-product Nexthink Library for the following new content:
Microsoft AVD virtual machine monitoring: Content pack displaying VM status, reboot health, and agent registration to support proactive issue detection.
Microsoft Windows 365 monitoring: Content pack for centralized visibility into Windows 365 health and agent registration status.
Refer to the Nexthink Library documentation for more information. New Library content will be made available following the 2025.5 rollout in all regions
Learn: New courses in the Optimizing Digital Adoption with Nexthink learning path
Maximize the value of Nexthink digital adoption solutions with new content now available in the Optimizing Digital Adoption with Nexthink learning path. Now the learning path includes three new courses to help you build the guides, improve user flows, or analyze engagement outcomes:
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