Workflow: Employee onboarding - Workday

A customizable workflow to check pre-requisites on a new employee's device before launching a welcome campaign with a redirection to the HR portal (Workday) to start the onboarding process.

Problem

New employees are required to complete several mandatory tasks during onboarding, such as updating personal information in HR systems. However, they may be unaware of the process or face technical issues, like missing applications or misconfigured tools, such as a VPN, that hinder progress. These roadblocks often lead to dependency on IT support and result in a fragmented, frustrating onboarding experience.

Solution

With an onboarding workflow, you can ensure each new hire's device is properly configured before onboarding begins. The workflow checks for critical applications like VPN and confirms authentication. If the device is ready, a welcome Campaign is automatically launched, guiding employees through essential onboarding actions such as accessing the HR portal to complete required documentation.

Benefits and outcome

By implementing the "Employee onboarding – Workday" solution, you:

• Ensure secure connectivity and VPN authentication before onboarding begins.

• Automatically direct employees to the HR portal (Workday) to complete required tasks.

• Deliver a guided onboarding experience that increases engagement and reduces time-to-productivity.

• Minimize support interactions and dependency on IT.

• Proactively surface and log VPN issues to your ITSM, enabling preemptive resolution of potential blockers.

Getting started with Employee onboarding - Workday

Configure and start using your packs by following these links:

• Usage guide : Employee onboarding Workday for standard users.

• Configuration guide: Employee onboarding Workday only accessible to users with an administrator role.