Data resolution and retention

Event data resolution

To allow for more efficient troubleshooting, metrics in operational data are available with high resolution, either 5-minute or 15-minute, and low resolution, 1-day.

To access high-resolution data, you must use a timeframe expressed in minutes or hours in the during past clause.

devices during past 24h
| include session.events during past 24h 
| compute total_user_interaction = user_interaction_time.sum() 
| where total_user_interaction > 8h
| list device.name, total_user_interaction

To access data in low-resolution, you must use a timeframe expressed in days in the during past clause.

devices during past 30d
| include session.events during past 30d 
| compute total_user_interaction = user_interaction_time.sum() 
| where total_user_interaction > 10d
| list device.name, total_user_interaction

Contrary to metrics in operational data, trend data metrics are available only with low resolution, either 1-day or 7-days.

Retention per data category

Data retention refers to the period of time for which the specific set of data is stored and accessible through dashboards and investigations. The following table summarizes the general rules of retention per data category. The retention periods represent the default platform settings. You can customize them on the Data management (GDPR) page.

Data category Data subcategory Retention Example

Data category	Data subcategory	Retention	Example
Object	Inventory objects	30 days from the time of the object’s last activity	`devices` `users` `binaries` `packages`
Object	Configuration objects	Indefinite, until deleted by a Nexthink account	`campaigns` `remote_actions` `workflows` `monitors`
Events	Operational data	30 days from the time of the event Exception: `execution.events`, `connection.events`, `connection.tcp_events` and `connection.udp_events` at high resolution are retained for 14 days. Additionally, you can only access a maximum of 8-days data in a single query.	`execution.events` `execution.crashes` `device_performance.events` `remote_action.executions` `workflow.executions` `web.events`
Events	Trend data	Ranging from 90 days to 13 months, depending on the use case Software metering: 90 days Web applications trends: 90 days Remote action execution summaries: 13 months Workflow execution summaries: 13 months Custom trends: 13 months DEX trends : 13 months Exception: Campaigns data (`campaign.*`) is stored indefinitely.	`custom_trend.*` `software_metering.events` `remote_action.executions_summary` `workflow.executions_summary` Web applications and DEX trends are not available in NQL, they are only available in the related module dashboards.
Events	Audit logs	180 days from the time of the event	`platform.audit_logs`
Events	Execution logs	30 days from the time of the event	`platform.custom_trends_logs platform.data_export_logs`

Object

Inventory objects

30 days from the time of the object’s last activity

devices

users

binaries

packages

Object

Configuration objects

Indefinite, until deleted by a Nexthink account

campaigns

remote_actions

workflows

monitors

Events

Operational data

30 days from the time of the event

Exception:

execution.events, connection.events, connection.tcp_events and connection.udp_events at high resolution are retained for 14 days. Additionally, you can only access a maximum of 8-days data in a single query.

execution.events

execution.crashes

device_performance.events

remote_action.executions

workflow.executions

web.events

Events

Trend data

Ranging from 90 days to 13 months, depending on the use case

Software metering: 90 days
Web applications trends: 90 days
Remote action execution summaries: 13 months
Workflow execution summaries: 13 months
Custom trends: 13 months
DEX trends : 13 months

Exception:

Campaigns data (campaign.*) is stored indefinitely.

custom_trend.*

software_metering.events

remote_action.executions_summary

workflow.executions_summary

Web applications and DEX trends are not available in NQL, they are only available in the related module dashboards.

Events

Audit logs

180 days from the time of the event

platform.audit_logs

Events

Execution logs

30 days from the time of the event

platform.custom_trends_logs platform.data_export_logs

Data availability in modules

Product modules allow you to access the object and event data described above. The available data value indicates how far back in the past you can retrieve the data for a given module.

Module	Available data
Digital Experience	395 days
Alerts overview	30 days
Diagnostic view	14 days
Device View	30 days*
Applications - web applications	30 days - operational data 90 days - trend data
Applications - desktop applications	14 days
Live Dashboards	30 days - operational data 395 days - trend data
Remote Actions	30 days - operational data 395 days - trend data
Campaigns	10 years
Software Metering	90 days
Workflows	30 days

Module

Available data

Digital Experience

395 days

Alerts overview

30 days

Diagnostic view

14 days

Device View

30 days*

Applications - web applications

30 days - operational data

90 days - trend data

Applications - desktop applications

14 days

Live Dashboards

30 days - operational data

395 days - trend data

Remote Actions

30 days - operational data

395 days - trend data

Campaigns

10 years

Software Metering

90 days

Workflows

30 days

* The number of hours displayed on the page depends on your screen resolution.

All time-related data displayed in the Nexthink web interface is converted to the user's time zone.