Configuration Guide: OneDrive - Stability and compliance

Overview

For many companies, Microsoft OneDrive has become an essential tool for facilitating and improving employee collaboration. It is imperative, therefore, that IT teams can monitor the status of this application across the organization in terms of performance, stability, adoption, and network connectivity.

Configure your library pack

To get started with this library pack, please ensure all related content is installed and configured appropriately. This page provides guidance on which content is included and how to configure it.

Please keep in mind this is just a guide and represents suggested configurations. You are free to customize and edit content as you see fit based on your specific environment.

Content and dependencies

TypeNameDescriptionDependencies

Live dashboards

OneDrive - Stability and compliance

Provides visibility over key performance, adoption, and compliance data points from the OneDrive landscape

Remote actions

Get OneDrive Status

provides additional insights into the installation status of OneDrive clients

Required to populate specific dashboard widgets.

Get OneDrive Information

provides additional insights into the cloud storage usage of OneDrive clients

Required to populate specific dashboard widgets.

Get OneDrive Sync Status

provides additional insights into the synchronization status of OneDrive.

Required to populate specific dashboard widgets.

Repair OneDrive

Performs a OneDrive repair or reinstallation on the device, mitigating possible sync issues.

Restart OneDrive

It restarts the OneDrive client which is used to synchronize files and folders. OneDrive will attempt to perform a synchronization after the restart.

Configuration guide

To effectively use this library pack, the content must be installed and configured appropriately. Below are some suggested steps to install and configure the content properly before use.

Step 1) Install library pack content

Go to the Nexthink Library and install all required content.

Step 2) Configure remote action(s)

Navigate to the manage remote action administration page to review and edit your remote actions.

We recommend the following configurations for these remote actions:

NameTriggerSchedule query

Get OneDrive Status

Scheduled, weekly

devices

where operating_system.platform == Windows

and operating_system.name !in ["server", "windows 11"]

Get OneDrive Information

Scheduled, weekly

Get OneDrive Sync Status

Scheduled, weekly

Repair OneDrive

Manual, can be triggered on multiple devices

Restart OneDrive

Manual, can be triggered on multiple devices

Usage

To know more about how this dashboard should be used, please refer to the Usage Guide:

Usage guide: OneDrive - Stability and compliance

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