# Checklists

{% hint style="warning" %}
This page focuses on using the **Checklists** tab in [Device View](https://docs.nexthink.com/platform/user-guide/device-view).

Refer to the [Amplify](https://docs.nexthink.com/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/deploying-nexthink-in-non-vdi-environment/configure-amplify#amplify-usingamplify) documentation to learn how to use checklists directly from Amplify.
{% endhint %}

The **Checklists** tab, both in Device View and in the Amplify extension, enables you to quickly understand device attributes and the most commonly consulted properties and metrics related to a device.

## Default checklists in Device View <a href="#checklists-defaultchecklists" id="checklists-defaultchecklists"></a>

The **Properties** checklist is available out-of-the-box and displays various device properties, such as:

* Device and peripherals
* Operating system
* Security
* Network
* Location
* Virtualization

<div data-full-width="false"><figure><img src="https://268444917-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJSUDk9NTtCHYPG5EWs3%2Fuploads%2Fgit-blob-3395f157390cfb974a10f340db98ce57b4b0df4c%2FDeviceView_CHecklist-01.png?alt=media" alt="Checklists tab in Device View."><figcaption></figcaption></figure></div>

## Custom checklists in Device View <a href="#checklists-customchecklists" id="checklists-customchecklists"></a>

{% hint style="info" %}
The drop-down in the **Checklists** tab of Device View displays all custom checklists associated with your user role, relevant to the target device.
{% endhint %}

Create [custom checklists](https://docs.nexthink.com/platform/administration/content-management/checklists-management#checklistsmanagement-creatingchecklists) with property insights and **Associated actions** such as [workflows](https://docs.nexthink.com/platform/user-guide/workflows), that are specific to your organization and user [role](https://docs.nexthink.com/platform/user-guide/device-view/..#deviceview-requiredpermissionsfordeviceview). For example, L1 support agents may require an elementary checklist, whereas L2 or EUC teams may need more complexity.

The **Checklists** tab on the [Device view ](https://docs.nexthink.com/platform/user-guide/device-view/..#deviceview-usingdeviceview)page shows all existing checklists under a drop-down. In addition to user role restrictions, the number of visible checklists may vary depending on the device operating system, as they can be OS-specific.

Additionally, rate each checklist property to provide a quick visual cue of whether a particular property value is good, bad or somewhere in between. Refer to the [Checklists management](https://docs.nexthink.com/platform/user-guide/administration/content-management/checklists-management) and [Rating](https://docs.nexthink.com/platform/user-guide/administration/content-management/ratings-management) documentation for more information.

Refer to the [Using Device View for call quality issues](https://docs.nexthink.com/platform/user-guide/collaboration-experience/using-device-view-for-call-quality-issues) documentation to leverage the **Checklists** tab for troubleshooting collaboration tools.

<figure><img src="https://268444917-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJSUDk9NTtCHYPG5EWs3%2Fuploads%2Fgit-blob-48e0416b963378170c4bf221d705e233f7c6c661%2FSnaight.png?alt=media" alt="Running actions and checking their status from the Checklist tab right-side panel."><figcaption></figcaption></figure>

{% hint style="info" %}
Click on a checklist property to run **associated actions** and check their status from the right-side panel.
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### Data formatting for custom checklists

[Custom checklist](https://docs.nexthink.com/platform/administration/content-management/checklists-management#formatting-data-for-checklist-properties-added-from-custom-fields) properties defined by [custom fields](https://docs.nexthink.com/platform/user-guide/administration/content-management/custom-fields-management) with NQL queries that contain the `as()` function—for example `poor_quality_ratio.as( format = percent )` — allow the system to display checklist property values with units in the following data formats:

* `percent`
* `currency`
* `energy`
* `bitrate`
* `weight`

{% hint style="info" %}
Refer to the [NQL as()](https://docs.nexthink.com/platform/user-guide/nexthink-query-language-nql/nql-functions/nql-as) documentation to learn how to format data in NQL queries.
{% endhint %}

<div data-full-width="false"><figure><img src="https://268444917-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxJSUDk9NTtCHYPG5EWs3%2Fuploads%2Fgit-blob-5d20e158391fb9aade56836a084b29766918cba3%2FDeviceView_ChecklistFormatted_02.png?alt=media" alt="Custom Checklists tab in Device View."><figcaption></figcaption></figure></div>

***

RELATED TOPICS:

* [Checklists management](https://docs.nexthink.com/platform/user-guide/administration/content-management/checklists-management)
* [Ratings](https://docs.nexthink.com/platform/user-guide/administration/content-management/ratings-management)
* [Investigations](https://docs.nexthink.com/platform/user-guide/investigations)
* [Using Device View for call quality issues](https://docs.nexthink.com/platform/user-guide/collaboration-experience/using-device-view-for-call-quality-issues)