# Checklists

{% hint style="warning" %}
This page focuses on using the **Checklists** tab in [Device View](/platform/user-guide/device-view.md).

Refer to the [Amplify](/platform/configuring_nexthink/bringing-data-into-your-nexthink-instance/deploying-nexthink-in-non-vdi-environment/configure-amplify.md#amplify-usingamplify) documentation to learn how to use checklists directly from Amplify.
{% endhint %}

The **Checklists** tab, both in Device View and in the Amplify extension, enables you to quickly understand device attributes and the most commonly consulted properties and metrics related to a device.

## Default checklists in Device View <a href="#checklists-defaultchecklists" id="checklists-defaultchecklists"></a>

The **Properties** checklist is available out-of-the-box and displays various device properties, such as:

* Device and peripherals
* Operating system
* Security
* Network
* Location
* Virtualization

<div data-full-width="false"><figure><img src="/files/Fc4HgenDhiJk7RoSAnw8" alt="Checklists tab in Device View."><figcaption></figcaption></figure></div>

## Custom checklists in Device View <a href="#checklists-customchecklists" id="checklists-customchecklists"></a>

{% hint style="info" %}
The drop-down in the **Checklists** tab of Device View displays all custom checklists associated with your user role, relevant to the target device.
{% endhint %}

Create [custom checklists](/platform/user-guide/administration/content-management/checklists-management.md#checklistsmanagement-creatingchecklists) with property insights and **Associated actions** such as [workflows](/platform/user-guide/workflows.md), that are specific to your organization and user [role](/platform/user-guide/device-view.md#deviceview-requiredpermissionsfordeviceview). For example, L1 support agents may require an elementary checklist, whereas L2 or EUC teams may need more complexity.

The **Checklists** tab on the [Device view ](/platform/user-guide/device-view.md#deviceview-usingdeviceview)page shows all existing checklists under a drop-down. In addition to user role restrictions, the number of visible checklists may vary depending on the device operating system, as they can be OS-specific.

Additionally, rate each checklist property to provide a quick visual cue of whether a particular property value is good, bad or somewhere in between. Refer to the [Checklists management](/platform/user-guide/administration/content-management/checklists-management.md) and [Rating](/platform/user-guide/administration/content-management/ratings-management.md) documentation for more information.

Refer to the [Using Device View for call quality issues](/platform/user-guide/collaboration-experience/using-device-view-for-call-quality-issues.md) documentation to leverage the **Checklists** tab for troubleshooting collaboration tools.

<figure><img src="/files/ApwLxO3JeXlV58gCn0y9" alt="Running actions and checking their status from the Checklist tab right-side panel."><figcaption></figcaption></figure>

{% hint style="info" %}
Click on a checklist property to run **associated actions** and check their status from the right-side panel.
{% endhint %}

### Data formatting for custom checklists

[Custom checklist](/platform/user-guide/administration/content-management/checklists-management.md#formatting-data-for-checklist-properties-added-from-custom-fields) properties defined by [custom fields](/platform/user-guide/administration/content-management/custom-fields-management.md) with NQL queries that contain the `as()` function—for example `poor_quality_ratio.as( format = percent )` — allow the system to display checklist property values with units in the following data formats:

* `percent`
* `currency`
* `energy`
* `bitrate`
* `weight`

{% hint style="info" %}
Refer to the [NQL as()](https://docs.nexthink.com/platform/user-guide/nexthink-query-language-nql/nql-functions/nql-as) documentation to learn how to format data in NQL queries.
{% endhint %}

<div data-full-width="false"><figure><img src="/files/ha8Mg13VSXXV903SvtAY" alt="Custom Checklists tab in Device View."><figcaption></figcaption></figure></div>

***

RELATED TOPICS:

* [Checklists management](/platform/user-guide/administration/content-management/checklists-management.md)
* [Ratings](/platform/user-guide/administration/content-management/ratings-management.md)
* [Investigations](/platform/user-guide/investigations.md)
* [Using Device View for call quality issues](/platform/user-guide/collaboration-experience/using-device-view-for-call-quality-issues.md)


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