Driver compliance

Driver compliance monitoring helps you track and update drivers across HP, Dell, and Lenovo devices.

It integrates with HP Image Assistant, Dell Update Package, and Lenovo Thin Installer Utility to detect missing drivers, firmware, and BIOS updates. You can trigger updates remotely to reduce service desk incidents and improve device performance.

Problem

You lack visibility into device driver compliance. Without updates, devices face security, compatibility, and performance issues.

These issues often lead to service desk tickets. Many could be avoided if drivers were up to date.

Solution

This solution contains three dedicated dashboards that show the number of pending critical and recommended driver, firmware, and BIOS updates for Dell, HP, and/or Lenovo devices.

This information is retrieved using HP Image Assistant, Dell Update Package, and Lenovo Thin Installer Utility to check for pending updates.

If these tools are missing, Nexthink automatically installs them. You can then use a remote action to update drivers at scale.

Benefits and outcome

By implementing the "Driver compliance monitoring" solution, you:

• Gain visibility into required driver, firmware, and BIOS updates.

• Automate updates through remote actions.

• Segment data by model, type, and structure.

• Reduce incidents from outdated drivers.

• Prevent performance issues caused by non-compliance.

Getting started with "Driver compliance monitoring"

Configure and start using your packs by following these links:

• Usage guide: Driver compliance for standard users.

• Configuration guide: Driver compliance only accessible to users with an administrator role.