# Wi-Fi and Ethernet diagnostics Gain high-level insights into important Wi-Fi network performance and health metrics at the network and device levels. ## **Problem** From remote collaboration to cloud sharing, the modern, always-online way of working makes connecting to the internet critical in terms of productivity. However, maintaining a stable network environment is complex, as a wide range of different factors can contribute to connectivity issues on an endpoint. ## **Solution** Monitor Wi-Fi and Ethernet connectivity health from your endpoints' perspective across all devices in your landscape, across a rich dashboard. This enables quick identification of connectivity issues, which is essential in diagnosing a poor connection experience. ## Benefits and outcome By implementing the **"Wi-Fi and Ethernet diagnostics** library pack" you can: * Refer to a single dashboard regrouping key connectivity metrics for simple monitoring and rapid diagnosis. * Correlate signal strength, latency, and transmission rate performance to understand the potential root cause of poor Wi-Fi experience. * View a breakdown of devices connected to different bands and protocols and their performance. * View Wi-Fi access point connection and performance breakdowns across devices and bands to diagnose hot spots. * Use filters to drill down from specific locations or device types to a single device. ## **Getting started with "**Wi-Fi and Ethernet diagnostics **solution"** Configure and start using your packs by following these links: * [Usage guide: Wi-Fi and ethernet diagnostics](/platform/library-packs/network-and-connectivity/wi-fi-diagnostics/configuration-guide-wi-fi-and-ethernet-diagnostics.md) for standard users. * [Configuration guide: Wi-Fi and ethernet diagnostics](broken://spaces/ZeA7tTt086G6thc9T1wB/pages/BeedtGgpIv9DmB1oWgW6) only accessible to users with an [administrator](/platform/user-guide/administration/account-management/roles.md#roles-administration) role. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.nexthink.com/platform/library-packs/network-and-connectivity/wi-fi-diagnostics.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.