# Wi-Fi and Ethernet diagnostics

Gain high-level insights into important Wi-Fi network performance and health metrics at the network and device levels.

## **Problem**

From remote collaboration to cloud sharing, the modern, always-online way of working makes connecting to the internet critical in terms of productivity. However, maintaining a stable network environment is complex, as a wide range of different factors can contribute to connectivity issues on an endpoint.

## **Solution**

Monitor Wi-Fi and Ethernet connectivity health from your endpoints' perspective across all devices in your landscape, across a rich dashboard. This enables quick identification of connectivity issues, which is essential in diagnosing a poor connection experience.

## Benefits and outcome

By implementing the **"Wi-Fi and Ethernet diagnostics** library pack" you can:

* Refer to a single dashboard regrouping key connectivity metrics for simple monitoring and rapid diagnosis.
* Correlate signal strength, latency, and transmission rate performance to understand the potential root cause of poor Wi-Fi experience.
* View a breakdown of devices connected to different bands and protocols and their performance.
* View Wi-Fi access point connection and performance breakdowns across devices and bands to diagnose hot spots.
* Use filters to drill down from specific locations or device types to a single device.

## **Getting started with "**Wi-Fi and Ethernet diagnostics **solution"**

Configure and start using your packs by following these links:

* [Usage guide: Wi-Fi and ethernet diagnostics](https://docs.nexthink.com/platform/library-packs/network-and-connectivity/wi-fi-diagnostics/configuration-guide-wi-fi-and-ethernet-diagnostics) for standard users.
* [Configuration guide: Wi-Fi and ethernet diagnostics](https://docs.nexthink.com/platform/library-packs/network-and-connectivity/broken-reference) only accessible to users with an [administrator](https://docs.nexthink.com/platform/user-guide/administration/account-management/roles#roles-administration) role.