Capabilities

Nexthink Infinity unlocks visibility across employee devices, applications, operating systems, physical locations, network connectivity, and more using real-time alerting, diagnostics and analytics, and automation and remediation.

Issue detection and real-time alerting

Proactively identify employee experience issues before they become IT problems with immediate red flags about any incident.

Focus and fix employee experience issues before any ticket storms arise.
Configure alert thresholds and workflow, including integration with third-party systems.

Diagnostics and analytics

Identify the context, scope, and impact of issues to accelerate troubleshooting through machine-learning pattern spotting.

Rapidly determine the root cause of issues for all affected employees.
Visualize event-level data affecting employees across all locations and devices.

Automation and Remediation

Automate everything and efficiently remediate anything in seconds across more than one million endpoints.

Resolve issues before employees are affected and proactively elevate employee awareness.
Customize remediation to equip IT teams with one-click resolutions for common problems.