Managing applications

Your Nexthink Lead can identify the scope of applications that require configuration for your organization. Nexthink Leads are best positioned to play a product ambassador role and get application owners appropriately engaged in the process, maximizing the value received from Applications.

Accessing the Manage applications page

From the navigation menu, select Applications > Manage applications to open the administration page for all existing applications.

Managing applications

The Applications > Manage applications page contains:

The Applications tab to list and manage configured applications.
The Settings tabs to customize privacy and Nexthink browser extension configurations for for monitored applications.

Managing configured applications

Refer to Configuring applications to set up new applications or edit existing application settings.

The Applications tab on the Manage Applications page displays all configured applications for Nexthink monitoring, including application-specific fields: URL patterns, Binaries, and Network rules.

From the Manage applications > Applications tab, you can:

Search and filter all configured applications.
Click on an application hyperlink from the Applications table to access and/or edit its configuration.
Hover over an existing application to reveal the action menu on the right side to:
- View application dashboards
- Share application
  - Sharing an application allows selected user roles to view and edit the application in the Applications menu. This setting does not affect data users can access through NQL.
  - To share applications you must have 'Edit all applications' permissions.
- Duplicate application
- Export application
- Delete application
Import a new application configuration in a JSON file format—from the top-right corner of the page.
Create a New application to set up its monitoring configurations—from the top-right corner of the page.

Applications installed from Library

Applications installed from Library also appear on the Manage applications page. To make them operational, update the URL patterns of these Library application configurations.

Nexthink offers a set of applications you can manually install from Nexthink Library. Go to the Nexthink Library module within your Nexthink instance to install, manage, and update predefined applications.

Refer to the Nexthink Library documentation for more information.

Customizing privacy and Nexthink browser extension settings for monitored apps

The Settings tab on the Manage Applications page allows you to:

Enable data collection for web applications
Customize the Nexthink browser extension messaging visible to employees.

Collecting usage time for web applications

Usage time refers to the time employees spend using a web application. It measures the duration when a browser tab is running the application and has the focus. This is the default option and applies to all applications.

From the Manage Applications > Settings tab, disable the default monitoring of Web usage time to:

Stop data collection at the endpoint.
Remove the Adoption dashboard from all monitored applications.

Customizing Nexthink browser extension visible messaging for configured applications

Customize the messages employees see when they click on the Nexthink browser extension.

From the Manage Applications > Settings tab, customize the Browser extension message fields:

Enable state - message: this is the message an employee sees when they are visiting a site that is monitored by the browser extension.
Disable state - message: this is the message an employee sees when visiting a site that is not monitored by the extension.
About - message: this message appears when an employee clicks on the information icon. It contains information about the browser extension and is followed by a list of business web applications that are being monitored.