Infinity for Government

Nexthink Infinity for Government is a specialized edition of the Nexthink Infinity platform, purpose-built for U.S. government agencies. Hosted in AWS GovCloud and progressing toward FedRAMP authorization, this version is designed to meet the highest security and regulatory compliance standards required by federal institutions.

While some features have been adapted to align with strict government regulations, Nexthink Infinity for Government continues to deliver the full power of digital employee experience (DEX) monitoring. It empowers IT teams to gain deep visibility, proactively resolve issues, and continuously enhance the digital workplace — all within a secure and compliant environment.

Infinity for Government requires a dedicated license. Contact your Nexthink representative for more information.

Nexthink Infinity vs. Nexthink Infinity for Government

The following table shows the key differences between standard Nexthink Infinity and the FedRAMP-compliant Infinity for Government.

	Nexthink Infinity	Nexthink Infinity for Government
Compliance	Follows certified Nexthink Security Program	Meets FedRAMP Moderate and FIPS 140-2 requirements
Deployment & storage	AWS multi-cloud SaaS solutions	AWS GovCloud (U.S.)
Cross-tenant data sharing	Anonymized data sharing (opt-in)	No cross-tenant data sharing

The majority of Nexthink features in Infinity for Government operate exactly as described in the published instructions available at docs.nexthink.com/platform. A few exceptions apply, which are outlined below to ensure full transparency and alignment with regulatory requirements.

Features exclusions

The following product features are not available in Nexthink Infinity for Government:

• Cloud Intelligence and Benchmarking

• Bring Your Own Key (BYOK) encryption

• Nexthink Adopt

• Nexthink Assist

• AI-generated insights in the following modules:

  • Alerts and Diagnostics

  • Applications

  • Network View

  • VDI Experience

Inbound connectors

Nexthink offers a range of inbound connectors for the FedRAMP-compliant versions of their respective application. The following table shows the current and planned level of certification for each connector.

Nexthink Connector	Compatibility with FedRAMP-certified application
Microsoft Entra ID	Supports GCC Medium Supports GCC High
Microsoft Teams	Supports GCC Medium Planned to support GCC High
Microsoft Azure Virtual Desktop	Future consideration
Zoom	Future consideration
Citrix	Future consideration

Nexthink is committed to expanding the list of connectors provided for FedRAMP-certified applications; therefore, expect to see this table updated in the future.

It is the Nexthink user's responsibility to use and configure only FedRAMP-certified integrations. The system does not check for FedRAMP-compliancy and certifications of third-party systems.

Module considerations due to inbound connector limitations

Some inbound connector limitations have a secondary effect on specific modules, which are listed in the following table.

Module	Consideration
Collaboration Experience	Works only with Microsoft Teams
VDI Experience	Although the VDI Client Extension—which is FedRAMP-compliant—can retrieve a wide array of session data, Infinity for Government features a partially reduced list of available breakdowns in the module due to the unavailability of connector data