Infinity for Government

Nexthink Infinity for Government is the version of Nexthink Infinity that is on the path to FedRAMP authorization. It is operating in AWS GovCloud and it is designed to meet the stringent security and compliance requirements of U.S. government agencies, moving aggressively towards FedRAMP authorization.

While certain features are altered due to regulatory requirements, the product remains a powerful tool for monitoring digital employee experience (DEX) within government environments.

Nexthink Infinity vs. Nexthink Infinity for Government

The following table shows the key differences between standard Nexthink Infinity and the FedRAMP-compliant Infinity for Government.

	Nexthink Infinity	Nexthink Infinity for Government
Compliance	Follows certified Nexthink Security Program	Meets FedRAMP Moderate and FIPS 140-2 requirements
Deployment & storage	AWS multi-cloud SaaS solutions	AWS GovCloud (U.S.)
Cross-tenant data sharing	Anonymized data sharing (opt-in)	No cross-tenant data sharing

Most Nexthink features function in Infinity for Government exactly as described in the official documentation. There are a few exceptions listed below.

Features exclusions

The following product features are not available in Nexthink Infinity for Government:

• Cloud Intelligence & Benchmarking

• Bring Your Own Key (BYOK) encryption

• Nexthink Adopt

• Nexthink Assist

Inbound connectors

Nexthink offers a range of inbound connectors for the FedRAMP-compliant versions of their respective application. The following table shows the current and planned level of certification for each connector.

Nexthink Connector	Compatibility with FedRAMP-certified application
Microsoft Entra ID	Supports GCC Medium Supports GCC High
Microsoft Teams	Supports GCC Medium Planned to support GCC High
Microsoft Azure Virtual Desktop	Future consideration
Zoom	Future consideration
Citrix	Future consideration

Nexthink is committed to expanding the list of connectors provided for FedRAMP-certified applications; therefore, expect to see this table updated in the future.

It is the customer's responsibility to use and configure only FedRAMP-certified integrations. The system does not check for FedRAMP-compliancy and certifications of third-party systems.

Module considerations due to inbound connector limitations

Some inbound connector limitations have a secondary effect on specific modules, which are listed in the following table.

Module	Consideration
Collaboration Experience	Works only with Microsoft Teams
VDI Experience	Although the VDI Client Extension—which is FedRAMP-compliant—can retrieve a wide array of session data, Infinity for Government features a partially reduced list of available breakdowns in the module due to the unavailability of connector data