Cisco Secure Client timeout and status management
Overview
This library pack provides a remote action to obtain the status of your Cisco Secure Client VPN service and the server the device is connected to. You can also see the hours the service has been running and the time remaining before the VPN times out.
A remote action parameter enables the setting of a defined maximum timeout in hours.
In addition, a remaining time threshold can be set so a remote action campaign can be sent to an employee to notify them of the time remaining before a timeout and if there is a need to refresh the connection.
Changelog
V1.0.0.0 - Initial Release
Configurations
This library pack contains a remote action that can be customized to meet your specific needs. To ensure that the remote action is set up correctly, it is recommended to review the description of each parameter after installing the remote action.
Pack Structure
Remote action
The “Check Secure Client timeout” remote action allows you to monitor the time remaining before the VPN times out. If the time left is below a certain threshold, the user is notified and given the options to refresh the connection with either a device logout or restart. This can be very helpful in managing your VPN connection and ensuring that you don’t get unexpectedly disconnected. The remote action does this automatically, so you don’t have to worry about manually checking and refreshing your connection.
For more information about remote actions, please visit the Getting started with Remote Actions documentation page.
The images below show the default configuration of the “Check Secure Client timeout” remote action, where the campaign UID and timeout threshold parameters are managed. The campaign UID is used to identify the campaign that will be triggered when the time remaining before the VPN times out falls below the specified threshold. The timeout threshold is used to determine when the user should be notified about the impending timeout.
Engage campaigns
“Check Cisco Secure Client timeout - Notification” remote action campaign is designed to work with the remote action “Check Secure Client timeout”. It informs users that their VPN connection is expiring soon and needs to be refreshed with either a device logout or restart.
The campaign can be adapted to meet the specific needs of your organization. By customizing your campaign, you can tailor the content and messaging to better resonate with your target audience. This can help to increase engagement and drive the desired outcomes.
For more information about how to customize campaigns, please visit the Getting started with Campaigns documentation page.
The screenshot below displays the default campaign included in the pack.
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