Installing Collector

Installation, configuration and deployment methods

Depending on your current infrastructure, you must decide which methods of Collector configuration, installation and deployment are applicable to your organization to ensure the most convenient process. Use the following tips to make the best choice.

Initial setup

• For small setups or specific cases, including unmanaged environments, you may opt for installing the Collector manually on each device. This approach is straightforward but can be time-consuming if you have many devices.

• For medium to large setups, especially in managed IT environments, the installation of the Collector usually requires automated deployment tools. These tools streamline the process and ensure consistency across all devices.

Updating an existing setup

You can either use the automated update feature powered by Nexthink (recommended) or rely on the same deployment method used for the installation.

The following image shows the different deployment methods:

Operating System

Determine whether your organization primarily uses Windows or macOS devices. This will influence the deployment tools and methods you use.

Deployment Tools

If you are in a managed IT environment, identify your preferred or existing automated deployment tools.

Common tools include:

• Windows: Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, Active Directory Group Policy (GPO), Ivanti, Workplace ONE

• macOS: Jamf, Microsoft Intune

Recognize steps for your chosen deployment method

Discover how the chosen deployment method impacts configuration and installation, including acquiring files and setting up configurations beforehand.

The following figures help you understand all dependencies and make an informed decision about the best strategy for your organization:

Automated deployment tools

Manual installation