Navigating the web interface
This document outlines key Nexthink web interface components and introduces the user interface (UI) terminology you encounter in the online documentation, in-product documentation and educational materials. It also helps you understand how to navigate, interpret, and interact with the available interface elements and features.
Navigation
Use the navigation elements of the Nexthink web interface to move between modules, access pages and dashboards, and locate module-specific content and actions.
Main menu
The main menu is the starting point of navigation across the Nexthink web interface and its modules. This menu appears in blue on the left side of the page.
If you use Nexthink on a low-resolution or mobile device, some menu icons may extend below the bottom of the screen. Scroll down to access all icons.
Module
A module is a self-contained component of the Nexthink web interface with specific features, UI elements, widgets, charts, tables, dashboards, and links to other modules. You can access modules from the main menu.
Navigation panel
A navigation panel is a sub-menu you use to navigate to a specific page within a module. This panel appears after you select an item from the main menu. It typically contains the following items:
links to a module-specific overviews and dashboards
links to the module management pages
button to create new content
list of module-specific content items
a search box at the top of the content items list
Right-side panel
The Right-side menu appears on the right side of the page. The available menu items depend on the page you are currrently viewing and may include item previews, troubleshooting, diagnostics, investigations, or in-product documentation.
Clicking a menu item opens the right-side panel with additional content, such as summaries for selected items, links to related investigations or other modules, troubleshooting options, or additional information.
AI assistance
Nexthink includes AI-powered capabilities that help you navigate the platform, investigate issues, and analyze Digital Employee Experience (DEX) data more efficiently.
You can use AI-powered features to:
Search and explore data using natural language.
Investigate issues faster with contextual insights and recommendations.
Identify trends, anomalies, and potential root causes.
Analyze employee feedback and adoption trends.
AI-powered capabilities are integrated across multiple areas of the Nexthink platform to help IT teams accelerate troubleshooting and decision-making.
For more information, see Unlocking AI-powered DEX with Nexthink.
Charts, components and widgets
Pages
A pages is a structured view that organizes dashboards, data views, controls, documentation, and other UI elements into a unified context for a specific workflow, function, or area of analysis.
Dashboard
A dashboard is a centralized view that groups related metrics, visualizations, filters, and interactive components to provide focused insights into a specific area, including its trends, relationships, and dependencies.
Tabs
Tabs organize dashboard or module content into focused sections, helping users navigate efficiently between pages, related visualizations, widgets, and insights.
Gauge chart
A gauge chart represents quantitative data in the form of a gauge-shaped graphic. The gauge can be color-coded (green, yellow, red) or monochromatic, depending on the information it displays and whether you apply thresholds to it.
Bar chart
A bar chart represents quantitative data in the form of horizontal bars. The bars can be color-coded (green, yellow, red) or monochromatic, depending on the information they display and whether you apply thresholds to them.
Bar chart dropdown list
Customize the bar chart breakdown by selecting a specific property from the drop-down list. For example, you can select different levels in the location hierarchy, such as country or state, to see how the metric is distributed and identify outliers. The available options depend on the module you are currently in and the data context.
Column chart
A column chart represents quantitative data in the form of vertical columns. The bars can be color-coded (green, yellow, red) or monochromatic, depending on the information they display and whether you apply thresholds to them.
Line chart
A line chart represents quantitative data in the form of one or multiple, color-coded lines. Refer to the legend below the chart for further details.
Area chart
An area chart is a variation of the line chart with a color fill between the lines and the horizontal axis.
Key performance indicator (KPI)
A Key performance indicator (KPI) represents a quantifiable measure of performance over time, such as the number of crashes, the number of impacted employees, devices, operating systems, and other types of data.
Table
A table displays data in a structured format using rows and columns. It can display investigation results, such as a list of items with associated metrics, or show content items, including campaigns or remote actions, on the administration pages of various modules.
Click on the column headers to sort the tables in either ascending or descending alphabetical order, depending on the type of data the column displays.
If the table lists objects, such as devices, users, or VDI sessions, it includes direct hyperlinks to a detailed view of each object, enabling faster issue analysis.
Widget
A widget is a self-contained, visual, and logical component that displays the results computed for metrics such as KPIs, charts, gauges, tables, and other metrics.
Interactive elements in Dashboards
Many dashboards and widgets include interactive features, such as filtering, time selection, drilldowns, and contextual actions, to help you explore and analyze data more efficiently.
Refer to Five time-saving Nexthink tips for examples of common interactions and navigation shortcuts available across the Nexthink web interface.
Time selection
Timeframe picker
Use the timeframe picker in the top-right corner of the page to set up the timeframes that apply to all widgets.
Use one of the predefined timeframes, ranging from Last hour to Last year, or select a custom timeframe. For Custom timeframes, the maximum lookback and maximum selected duration depend on the specific dashboard you are currently viewing. Example include:
Live Dashboards - 395 days
Spark All conversations - 30 days
Device View - 30 days
Refer to Data availability in modules documentation.
Refer to the Timeframe picker documentation for details on how the system implements the timeframe picker in the NQL queries for dashboards.
Time granularity
Some dashboards allow you to adjust the time granularity of line charts based on the selected time frame. Available options may include By 15 min, By hour, By day, By week, or By month to help identify patterns and troubleshoot issues. Changing the time granularity updates only the line charts.
Zooming in on a timeline
On supported dashboards, you can drag the cursor over an area on the timeline to zoom in on a specific period.The dashboard automatically applies the timeframe selection.
Filtering capabilities
Filtering bar
Various pages allow you to directly click on items in graphs or tables to apply filters and focus on the insights that matter to you. Activate the filtering bar by clicking on items in a graph or results in a table. The filters are highlighted in yellow and appear at the top of the page.
Click on the Clear filters button to remove them from the page.
Chart legend
Click items in the legend to filter the displayed data in timeline charts, such as column, line, or area charts.
Filter widget
Use to filter the page by platform, device, location, hardware, and other parameters configured for the dashboard. You can select multiple items.
Search bar
Use the search bar, available for the entire dashboard or a specific widget, to type in the value you want to find.
Changing the time frame or applying filters may update the NQL query used by the widget. As a result, related Investigations opened from the Action menu may automatically include the selected time range and filters.
Sorting items
Click a bar chart or table column header to sort items. Click the header again to switch between ascending and descending order. The icon next to the header indicates the currently applied sorting order.
Action menus
Action menus provide quick access to relevant actions based on where you are and what you are interacting with.
Click the three vertical dots to open the action menu. This menu is available on widgets across various modules and provides contextual options, such as related dashboards and relevant investigations. Its contents are context-sensitive and depend on the current module and the data you are interacting with.
Options may include:
Access diagnostics dashboards and Views
Open Device View
Open user overview
Open binary profiling
Open VDI session view
Diagnose issues using dashboards from the Alerts and Diagnostics module.
Open related investigations
Drill down to: This option is available only for the list of objects with at least one associated event metric. It allows you to run a quick investigation to retrieve:
Objects related to the selected items from the results list, with at least one event from the original query recorded.
Events included in the original query which have been recorded for the selected objects from the results list. The new investigation keeps the original timeframe and filters.
Retrieve all: Run a quick investigation to list all objects or events related to the selected items from the results list, regardless of whether any events from the original investigation were recorded for them. The new investigation keeps the original timeframe and applicable filters.
View investigation opens the Investigations page for the original NQL of the widget plus any applied filters to the Dashboard page, the time duration and granularity.
Copy or edit values
Copy copies the formatted value visible on the widget, including the units, for example
1m 26s,306 GBor32.5%.Copy raw value copies the full underlying value, for example:
1m 26sis copied as86.42345139288133(total seconds)306GBis copied as328676378256(bytes)32.5%is copied as0.325057090224(decimal form)
Edit opens a dialog to enter or modify the value of a manual custom field.
Contnet item action menu
When you are managing content items, such as Campaigns, Liva Dashboards, etc, hovet over an item to reveal the action manu. They are specific to the content type, origin or status. Refer to Undertsantind content, and module specific sections about managiong content for more details.
Popovers
Hover over the chart items to reveal a popover with additional information.
RELATED TOPICS
Last updated
Was this helpful?