Adopt

Organizations still using the standalone version of Adopt should refer to the Adopt (classic) documentation until transitioning to the Infinity-integrated version.

Nexthink Adopt, a DEX-powered digital adoption solution, overlays any browser-based application to provide in-app guidance, on-demand training and AI-powered predictive analytics on employee interactions.

Nexthink Adopt is available within the Applications module and relies on some of its core capabilities.

This product expansion requires a Nexthink Adopt license. Contact your Nexthink representative for more information.

Make any software easy to use with in-app guides

Regular updates, new features, and changes in your application portfolio can reduce productivity and hinder adoption if not properly managed.

By overlaying applications with Nexthink Adopt, you:

• Eliminate application complexity that slows employees down and impacts productivity.

• Enhance employee satisfaction and digital experience with context-aware, in-app support.

• Streamline software deployment and drive adoption across the organization.

• Maximize software investments by tracking end-to-end application success.

Ultimately, Nexthink Adopt enables you to deliver instructional content on demand, giving employees opportunities to learn while completing tasks efficiently.

Get insights into employee-guide interactions

Use Adoption dashboards to gain detailed visibility into user interactions with your in-app guides. This enables you to quickly assess how effective your guides are and identify where support is needed. The Adopt-specific metrics, such as guide duration, completion or drop-off rates, allow you to target adoption efforts more precisely, ensuring that guide design and deployment have maximum impact.

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Refer to the Getting started with Adopt documentation to better understand the basic components of Adopt.