Alerts and Diagnostics

Nexthink Alerts and Diagnostics help IT teams detect and resolve issues before they impact users, by pairing proactive alerting with diagnostics to uncover root causes across devices, applications, and environments.

The Alerts and Diagnostics module is included in Nexthink Infinity Workplace Experience. Contact your Nexthink representative.

Detect, investigate, and act before users are impacted

Many digital experience issues go undetected until users complain—or worse, productivity drops. Without clear signals or visibility into the root cause, IT teams waste time chasing symptoms.

Nexthink Alerts and Diagnostics enables you to:

• Detect issues across single users or entire environments.

• Visualize impact by severity, location, or version, and notify the right teams.

• Diagnose root causes using key metrics or signals.

• Prioritize actions based on scope and recurrence.

• Respond to alerted issues with targeted actions or deeper investigations.

Ultimately, Nexthink Alerts and Diagnostics empower IT teams to identify issues earlier, act faster, and focus their efforts where they have the greatest impact on users.

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Refer to the Getting started with Alerts and Getting started with Diagnostics pages to explore setup and usage.