License
Last updated
Last updated
Nexthink administrators can view Nexthink license information on the License page of the Administration module.
To renew or update an existing license or subscribe to new products, contact your Nexthink representative.
Select Administration from the main menu.
Click License in the System Administration section of the navigation panel.
The banner shows a summary of your Nexthink license status, including:
License status: See if the license status is valid.
End date: View the expiration date of the license.
Type: See the type of license assigned to your organization. The license types are:
Commercial
Demo
Evaluation
Customer ID: View your customer ID. This is your Nexthink cloud instance link and is required when contacting Nexthink.
The banner shows device consumption and allocation, broken down into Endpoints, Servers and Thin clients.
The system counts one seat for each device in the database. If the device is no longer present in the database due to an expired data retention period the associated seat is released.
In Administration > Data management, increasing Inventory data retention from 30 days, to 60 or 90 days, can impact the license count because devices not used in over a month still occupy one seat.
To free up seats, remove obsolete devices from the system in Administration > Data management > Deletion. Refer to the Data deletion documentation for more information.
Find all product expansion licenses in the Product expiration date table. The table is organized by Product name and Expiration date with information about how many days remain until a license expires.
