Support

Citrix CVAD essentials

This content requires an active VDI experience licence. You can find more information about VDI experience licences on the documentation page.

Problem

Managing VDI environments is complex, requiring continuous monitoring to detect performance issues, connectivity problems, and resource constraints. Without proper visibility, critical issues can go unnoticed, leading to delayed resolutions and disruptions that impact end-user productivity.

Monitoring the health and availability of Citrix virtual machines can be time-consuming and fragmented, making it difficult to quickly identify performance issues, stale VMs, or registration failures that impact user experience.

Monitoring the health and availability of Citrix infrastructure servers is critical, as stopped processes or performance/stability issues can have a large impact.

Fixing common issues with VDI devices normally requires the assignment of issues to specialist teams with VDI experience or administration tools.

Solution

A set of Citrix monitoring dashboards and pre-configured VDI monitors gives you a centralized view of your virtual and infrastructure environments. You can track VM status, reboot health, VDA registration, and the health of delivery controllers, license servers, and StoreFront servers.

Built-in monitors help administrators quickly detect and resolve performance and availability issues.

Remediation remote actions allow for session host restarts, GPO policy updates, and termination of unresponsive in-session processes.

Benefits and outcome

By implementing the "Citrix CVAD essentials solution" you :

  • Gain visibility into online/offline VM distribution across desktop pools and VDI types.

  • Track reboot health and VDA registrations to identify outdated or unregistered VMs.

  • Identify infrastructure servers that are offline or with stopped critical services.

  • Reduce downtime and improve user experience through proactive issue detection.

  • Ensure timely intervention by the right teams through faster resolution times.

  • Help EUC support teams resolve common issues proactively, without specialist VDI experience or tools.

This solution streamlines VDI management, optimizes IT operations, and enhances end-user satisfaction.

Getting started with the "Citrix CVAD essentials" solution

Configure and start using your packs by following these links:

Last updated

Was this helpful?