Usage guide: Windows 365 essentials
This page outlines various ways to use the pack, including use case examples.
Administrators can refer to the Configuration guide: Windows 365 essentials to set up and customize the installed content.
The Windows 365 essentials library pack provides EUC teams with:
A Windows 365 Cloud PC monitoring dashboard that provides a centralized view of your Windows 365 environment.
Highlight VM status, reboot health, and registration, helping them make informed decisions and take timely actions.
In addition, this library pack offers preconfigured remote actions that can be used to invoke session host restarts, update GPO policies, log off VDI sessions, and end unresponsive processes running within a session, and a collection of pre-configured VDI monitors that hel administrators quickly detect and address key issues affecting performance and availability.
Library pack uses
Virtual machine monitoring
The Windows 365 monitoring dashboard acts as the starting point of this library pack. It provides a dedicated environment for managing the online/offline VM distribution, reboot health tracking, and registration insights into Windows 365 machines.
Visibility into online/offline VM distribution
Using the Windows 365 monitoring dashboard provided, you can determine the online/offline status of your VMs at a glance, with breakdowns by desktop pool and VDI type.
Triggering alerts for VDI-related issues
The installed VDI monitors from this library pack allow you to monitor and detect issues using the critical metrics specific to your virtual desktop infrastructure:
High percentage of disconnected sessions per desktop pool – Identifies frequent or unexpected drops.
High CPU usage per desktop pool – Flags potential performance bottlenecks.
High average latency per VDI client location – Highlights network-related delays by region.
High number of sessions per virtual machine – Prevents resource overutilization.
Alerts generated by the VDI library monitors appear in the Alerts overview dashboard for further investigation and analysis.
Virtual machine administration
Remediation remote actions are provided that can be used to fix common issues with VDI devices that normally require the assignment of issues to specialist teams with VDI experience or administration tools. These fixes include the ability to invoke session host restarts, update GPO policies, and to end unresponsive processes running within a session.
Use cases
In addition to the relevant use cases covered below, you may uncover other troubleshooting scenarios specific to your environment.
Investigate devices with poor reboot health
The reboot health of a VM is determined by the custom field "AVD reboot health" included with this pack. The parameters for 'good, average, and poor' are configurable. This information is summarized in the dashboard with a dedicated bar chart, showing the number of devices in each category. This allows you to drill down to any devices that have not rebooted for a long period, which may require further investigation.
Detect network congestion causing latency spikes in specific office locations.
The High average latency per VDI client location monitor tracks the average network latency for each VDI client entity and triggers an alert when the latency exceeds a dynamic threshold compared to a 7-day baseline, computed hourly.
Identify CPU bottlenecks affecting virtual desktops
The High CPU usage per desktop pool monitor tracks the average CPU queue length for virtual desktop pools and generates an alert when it surpasses a dynamic threshold computed hourly compared to a 7-day baseline.
Prevent overloading of a desktop pool to maintain optimal user experience
The High number of sessions per virtual machine monitor tracks the total number of active sessions per virtual machine and triggers an alert when the session count exceeds a user-defined threshold.
Identify network instability affecting session continuity
The High percentage of disconnected sessions per desktop pool monitor observes session disconnections, calculates the disconnection-to-active session ratio, and triggers an alert if the ratio surpasses a defined threshold.
Last updated
Was this helpful?