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Citrix DaaS essentials

Please note: This content requires an active VDI experience licence. You can find more information about VDI experience licences on the documentation page.

Problem

Managing VDI environments is complex, requiring continuous monitoring to detect performance issues, connectivity problems, and resource constraints. Without proper visibility, critical issues can go unnoticed, leading to delayed resolutions and disruptions that impact end-user productivity.

Monitoring the health and availability of Citrix virtual machines can be time-consuming and fragmented, making it difficult to quickly identify performance issues, stale VMs, or registration failures that impact user experience.

Monitoring the health and availability of Citrix infrastructure servers is critical, as stopped processes or performance/stability issues can have a large impact.

Fixing common issues with VDI devices normally requires the assignment of issues to specialist teams with VDI experience or administration tools.

Solution

A Citrix virtual machine monitoring dashboard provides a centralized view of your Citrix environment. It highlights VM status, reboot health, and VDA registration, helping you make informed decisions and take timely actions.

A Citrix infrastructure dashboard provides a centralized view of your Citrix cloud controller servers.

A collection of pre-configured VDI monitors to help administrators quickly detect and address key issues affecting performance and availability.

Remediation remote actions are provided that can invoke session host restarts, update GPO policies, and end unresponsive processes running within a session.

Benefits and outcome

By implementing the "Citrix DaaS essentials solution" you :

  • Gain visibility into online/offline VM distribution across desktop pools and VDI types.

  • Track reboot health and VDA registrations to identify outdated or unregistered VMs.

  • Identify infrastructure servers that are offline or with stopped critical services.

  • Reduce downtime and improve user experience through proactive issue detection.

  • Ensure timely intervention by the right teams through faster resolution times.

  • Help EUC support teams resolve common issues proactively, without specialist VDI experience or tools.

This solution streamlines VDI management, optimizes IT operations, and enhances end-user satisfaction.

Getting started with the "Citrix DaaS essentials" solution

Configure and start using your packs by following these links:

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