ServiceNow - Asset management
This page outlines actions to select when configuring Thinklets with ServiceNow - Asset Management.
Action: Get user details by email address
Parameters
User email address
Outputs
User ID (
UserID
)User name (
UserName
): ServiceNow usernameEnable MFA (
EnableMultifactorAauthn
): Enable multifactor authenticationVIP (
VIPUser
)Password needs reset (
PasswordNeedsReset
)
Action: Get user details by user ID
Example of Thinklet setup:
Parameters
ServiceNow user ID
Outputs
User email address (
UserEmailAddress
)User name (
UserName
): ServiceNow usernameEnable MFA (
EnableMultifactorAauthn
): Enable multifactor authenticationVIP (
VIPUser
)Password needs reset (
PasswordNeedsReset
)
Action: Get device details by device name
Parameters: Configure the data used as parameters for this action. Hover over the tooltip icon for more information on how the parameter is mapped and what data is required.
Device ID
Outputs: View the outputs of the Connector Thinklet.
Computer ID (
ComputerID
): ServiceNow computer IDPurchase date (
PurchaseDate
)Warranty expiration date (
WarrantyExpirationDate
)Owned by ID (
OwnedByID
)Assigned to ID (
AssignedToID
)Managed by ID (
ManagedByID
)Asset ID (
AssetID
)Life cycle stage (
LifeCycleStage
): Defective, Deploy, End of Life, Inventory, Missing, Operational, Purchase
Action: Get device details by device ID
Parameters: Configure the data used as parameters for this action. Hover over the tooltip icon for more information on how the parameter is mapped and what data is required.
Device ID
Outputs: View the outputs of the Connector Thinklet.
Computer name (
ComputerName
): ServiceNow computer namePurchase date (
PurchaseDate
)Warranty expiration date (
WarrantyExpirationDate
)Owned by ID (
OwnedByID
)Assigned to ID (
AssignedToID
)Managed by ID (
ManagedByID
)Asset ID (
AssetID
)Life cycle stage (
LifeCycleStage
): Defective, Deploy, End of Life, Inventory, Missing, Operational, Purchase
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