Getting started with Applications

Nexthink Applications monitors employee experience when they are using the following application types:

Web applications monitor URL patterns accessed through web browsers, such as ://teams.microsoft.com/. For monitoring web applications, a browser extension developed by Nexthink works alongside the Collector, helping it gather additional information regarding digital employee experience (DEX).
Desktop applications monitor binaries, such as teams.exe or msteams.exe, based on the data from Nexthink Collectors.
Network applications monitor connection-based services using destinations such as IP, port, and domain name, based on the data from Nexthink Collectors.

Accessing Applications

To access Applications:

Select Applications from the main menu.
Click on the Applications overview page in the navigation panel to view statistics relevant to employees' use of applications in your organization.
Select one of the previously configured applications from the list in the navigation panel.
Click on Manage Applications to configure new or existing applications.

To enable proper permissions for Applications:

Select Administration from the main menu.
Click on Profile from the navigation panel.
Click on the New Profile button to create a new profile or edit an existing one by hovering over an existing profile and clicking on the edit icon to change the profile configuration.
In the Permissions section, scroll down to the Applications section to enable appropriate permissions for the profile.

Refer to the Profiles documentation for a detailed description of the permission options.