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Web Application Advanced Troubleshooting


Complement your web application diagnosis process with a granular level of insight to understand the impact on employee experience and detect the source of issues. 


Web applications are prone to many different issues. Most notably, these manifest in long page loads as users are trying to access key applications, folders, or other cloud services. Long page loads can not only lead to employee frustrations that impact their productivity, but they can also be the symptom of a more serious problem.  


Access a dedicated dashboard with a deep, granular level of information to troubleshoot employee issues related to their web applications. You can also leverage employee experience insight to rapidly detect, drill down, and diagnose page load times across your different applications.  

Key Features:  

  • Overview of employees’ experience with page load time across different applications. 

  • Metrics measuring the duration of page load, backend, network, and client time.   

  • Dedicated tab to drill down into page view events. 

  • Filters to target different device groups – from high-level overview down to a single device. 

  • Filters on key page load metrics, such as URLs, navigation, applications, and experience level.  



This Library Pack complements Applications, offering additional filtering abilities and more detailed information. For example, when identifying user complaints about slow page loads, this dashboard goes hand-in-hand with the Device View or Applications module by extending your level of insight.  



V1.0.0.0 - Initial Release 

Pack Structure 

The Pack comprises a single dashboard with 2 tabs.  


Web Application Advanced Troubleshooting  

This dashboard utilizes 2 separate tabs to separate content.   

Page Load Metrics 

This dashboard offers an overview of the user experience and presents detailed breakdowns of page load metrics. 

Page View Events 

This dashboard presents all page view events sorted by descending page load times.  



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