NQL editor

The NQL editor is the feature offering a web-based user interface allowing you to write and execute investigations using the Nexthink Query Language (NQL). The embedded syntax editor allows for adjusting of existing queries or creating new ones from scratch. The results help you to investigate issues and problems faced by the employees of your organization.

Accessing the NQL editor

• Select Investigations from the main menu.

• Click on an existing investigation in the navigation panel or on a New button to start building your NQL query. The Visual editor tab opens by default.

• Switch to the NQL editor tab and start writing your NQL query.

Saving an investigation

Click on the Save as button in the top-right corner of the Investigations page to save an investigation.

Saved investigations appear on the Manage Investigations page and in the navigation panel for the Investigations module.

If you are editing an existing investigation, you can:

• Click Save to save the changes.

• Click Save as to save the investigation under a different name.

Sharing and exporting an investigation

Click on the action menu in the top-right corner of the Investigations page to:

• Share an investigation with groups of users based on their user profile, and collaborate with them on an investigation. Grant permissions to other users to view or edit the investigation. Refer to the Sharing an investigation section of the Manage Investigations documentation for more information.

• Copy link to an investigation and share it with other Nexthink users. Copy link shares the query text in the URL and is always treated as a new investigation for the user you send the link to.

• Export results of the data returned by the investigation in a CSV file.

  • By default, the Visual editor limits the maximum number of query results to 10,000 rows on the webpage. The export to CSV feature returns up to 1,000,000 rows.

  • Ticking the Formatted data checkbox from the Export results in the CSV pop-up, allows you to format Raw data. See the table below for more details.

[{"name":"Cortex XDR‚Ñ¢ Advanced Endpoint Protection","realTimeProtection":2,"upToDate":2},{"name":"Microsoft Defender Antivirus","realTimeProtection":3,"upToDate":2}]

[{"name":"Apple M1 Pro","numberOfCores":10,"numberOfLogicalCpus":10}]

[{"name":"APPLE SSD AP1024R","type":3,"bootDisk":true,"size":1.00055561E12}]

[{"name":"Windows Firewall","realTimeProtection":2}]

[{"name":"NVIDIA Quadro P520","ram":"2147483648"},{"name":"Intel UHD Graphics","ram":"1073741824"}]

[{"name":"Nexthink@NXT-HDKTYD3","type":1},{"name":"localadmin@NXT-HDKTYD3","type":1}]

[{"name":"DELL","serialNumber":"D1CLSS2-4133544C","vendor":"DEL","manufacturingYear":2019,"maxHorizontalResolution":1920,"maxVerticalResolution":1080,"diagonalSize":27.1},{"name":"Wide viewing angle \u0026 High density FlexView Display 1920x1080","vendor":"LEN","manufacturingYear":2018,"maxHorizontalResolution":1920,"maxVerticalResolution":1080,"diagonalSize":13.9}]

[{"name":"disk0s1","size":5.24288E8,"usage":0.232,"freeSpace":4.02653184E8,"mount":"disk0s1"},{"name":"disk0s2","system":true,"size":4.94384808E11,"usage":0.9055235,"freeSpace":4.6707769E10,"mount":"disk0s2"},{"name":"disk0s3","size":5.3686641E9,"usage":1.0,"mount":"disk0s3"}]

["Appinfo","NaturalAuthentication","TokenBroker","UserManager","XblGameSave","shpamsvc"]

Rename or Delete an existing investigation using the same action menu from the Investigations page.

Using the investigation action bar

The Investigate option in the action bar provides multiple opportunities to narrow down your search by getting items relevant to the investigation results. Investigate works within the context of the query, enforcing the time frame and the conditions of the original investigation. The action bar automatically appears at the bottom of the screen after a query is executed.

Follow these steps to Investigate:

1. Write an NQL query and press the Run button to show the results of the query.

   • Running NQL queries to investigate connection.events enables the Network tab. Refer to the Network view documentation to learn how to troubleshoot network-related issues using the network view visualization.

2. Select the items that you wish to investigate by selecting the corresponding checkboxes. Once the first item is selected the action bar indicates the number of entries chosen along with the Investigate button.

3. Click on the Investigate button.

4. Select the type of investigation you wish to perform from the pop-up menu.

Applying privacy policy to investigations

There are four levels of data privacy defined in the account profile that specify access rights and are relevant to data visibility in the Investigations dashboard.

• anonymous users, devices, destinations and domains: users with this profile cannot view the names of users, devices, destinations or domains.

• anonymous users and devices: users with this profile cannot view the names of users or devices.

• anonymous users: users with this profile cannot see the names of users.

• none (full access): users with this profile have full access to the collected data.

Refer to the Profiles documentation for more information about the privacy settings.

When a certain anonymization level is applied to the user profile, it will affect how information in the Investigations dashboard is displayed, for example, the system displays Username and Email address columns as hidden.

RELATED TOPIC

• Visual editor

• Profiles