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Using remote actions

Effortlessly keep track of the success of the remote actions across your entire organization through advanced remote action dashboards.

Accessing Remote Actions

To access Remote Actions, begin by selecting the Remote Actions module from the main menu. Next, based on your specific goal, proceed with one of the following steps:

  • Select Remote actions overview from the navigation panel to view the statistics relevant to the performance of your remote actions.

  • Select an existing remote action from the list in the navigation panel to view its details.

  • Select Manage remote actions to create, edit or manage remote actions. Refer to the Manage Remote Actions documentation for more information.

  • Click on the New button at the top of the navigation panel to directly create a new remote action. Refer to the Manage Remote Actions documentation for more information about creating remote actions.

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Using the Remote actions overview page

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An area chart visually illustrates the dynamic changes in the number of executions. The device table associated with it shows the total number of devices targeted by at least one remote action and offers a breakdown by their status:

  • Success
    Executions that were completed successfully.

  • Cancelled
    Executions that were canceled due to the deletion of a remote action.

  • Old collector
    Executions that were not performed due to the older version of Collector.

  • No script
    Executions that were not performed due to the missing script for the device platform, .ps for Windows and .bash for macOS.

  • Expired
    Executions that expired due to the targeted device continuing to be offline while a new execution request was received.

  • Failed
    Executions that failed.

  • Waiting on device
    Executions that are waiting for the device to come online.

The execution charts table displays the total execution count of all remote actions and a breakdown by platform, purpose, and triggering method. You can filter the execution details of a remote action by clicking on the bars. The filters appear in the filtering bar at the top of the page.

A remote actions table organizes remote actions by name, device count, successful executions, and failed executions. Click on the column title to sort the content

Click on a remote action in the table to open the Remote actions details page. Previously selected filters automatically apply to the Remote Actions details page.

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Using Timeframe picker

Use the timeframe picker at the top-right of the page to select a preset timeframe or a custom time period. The system applies it to all widgets on the page. Last 7 days is the default timeframe.

Refer to the in-product documentation for more information. You can find it in the right-side menu.


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