Usage guide: VDI essentials

This page outlines various ways to use the pack, including use case examples.

Administrators can refer to the Configuration guide: VDI essentials to set up and customize the installed content.

The VDI essentials library pack provides a set of pre-configured monitors to help administrators detect and address key issues affecting virtual desktop infrastructure (VDI) performance and availability.

Library pack uses

Jump to Use cases on this page to see relevant scenario applications.

Triggering alerts for VDI-related issues

The installed VDI monitors from this library pack allow you to monitor and detect issues using the critical metrics specific to your virtual desktop infrastructure:

High percentage of disconnected sessions per desktop pool – Identifies frequent or unexpected drops.
High CPU usage per desktop pool – Flags potential performance bottlenecks.
High average latency per VDI client location – Highlights network-related delays by region.
High number of sessions per virtual machine – Prevents resource overutilization.

Alerts generated by the VDI library monitors appear in the Alerts overview dashboard for further investigation and analysis.

Use cases

In addition to the relevant use cases covered below, you may uncover other troubleshooting scenarios specific to your environment.

Detect network congestion causing latency spikes in specific office locations.

The High average latency per VDI client location monitor tracks the average network latency for each VDI client entity and triggers an alert when the latency exceeds a dynamic threshold compared to a 7-day baseline—computed hourly.

Identify CPU bottlenecks affecting virtual desktops

The High CPU usage per desktop pool monitor tracks the average CPU queue length for virtual desktop pools and generates an alert when it surpasses a dynamic threshold compared to a 7-day baseline—computed hourly.

Prevent overloading of a desktop pool to maintain optimal user experience

The High number of sessions per virtual machine monitor tracks the total number of active sessions per virtual machine and triggers an alert when the session count exceeds a user-defined threshold.

Identify network instability affecting session continuity

The High percentage of disconnected sessions per desktop pool monitor observes session disconnections, calculates the disconnection-to-active session ratio, and triggers an alert if the ratio surpasses a defined threshold.

Rely on the AI-generated insights under Alerts impact analysis to evaluate the impact of the selected VDI alert and prioritize actions to achieve resolution.